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March 2024 by rosendo lopez feliz
Excellent service.Sergio López assisted me and his treatment was very useful and cordial.Blessings ???
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November 2023 by Roberto Ortega
Good friendly service
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September 2023 by NavyFit S.
Garbage service. People need better training. Run down. Don't waste your time. Slow slow slow.
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August 2023 by miriam al
Terrible service for everything they ask you to have an appointment and when you try to make an appointment, it gives you appointments very far away. When I was a union bank it was totally different. I do not recommend it, better go to another bank.
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August 2023 by E M
Today I had to be attended by an employee with lousy customer service, he had a very unpleasant and annoying attitude and to return the cards he threw them away, I have rarely had bad experiences in this place like his. The name of him he gave me was J.R. an older man.
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August 2023 by José Mancines
Lately I have a lot of problems with the ATM that is out of function all the time, unable to make deposits or cash withdrawals, very badly, being the only branch in San Ysidro
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April 2023 by Manuel Ojeda
Not so great. Apparently they dont have to follow rules. I open the acct. It gets deactivated 2 mths later and no clear reason why. Shame on you. They dont want old customers back.
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March 2023 by Manny Ojeda
Not so great. Apparently they dont have to follow rules. I open the acct. It gets deactivated 2 mths later and no clear reason why. Shame on you. They dont want old customers back.
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December 2022 by Karla
Bank tellers are very friendly
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November 2022 by Max M.
I had a great experience withdrawing cash at this location. The lady who helped me was extremely friendly and made the process go by quick. I mistakingly thought i was missing a $20 bill when i walked out and came back in to double check but she helped me count it again and she was right, it was all there. Thanks for the excellent customer service and sorry for the confusion on my part.
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October 2022 by Jesus Hernandez
(Translated by Google) The worst bank I have ever visited. It was completely empty at 11am and when I wanted to open an account, the cashier told me that they were full and could only see me by appointment for another week. Now I understand why they are empty, they don't mind having new clients, they better go to other banks.(Original)El peor banco que me tocado visitar. Estaba completamente vacío a las 11am y al querer abrir una cuenta, el cajero me dijo que estaban llenos y solo podía atenderme con cita hasta dentro de una semana. Ahora entiendo porqué están vacíos, no les importa tener nuevos clientes, vayan mejor a otros bancos.
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June 2022 by Gerardo Ortiz
Excellent. Thanks to Ms. Alejandra Zamarripa.
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May 2021 by Karina H.
Don't go to this branch horrible customer experience trying to open a bank account because I was victim of fraud I explain what it happen they told me we can not help you because you do not have an appointment! I try to explain that on the phone they told me just go to a branch without an appointment because is special circumstances! And they say no because you do not have an appointment so I went to another branch and so different! They help me on the spot!!!
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February 2021 by Deniz A.
HORRIBLE! AVOID BY ALL MEANS! I used the drive thru atm to make a large cash deposit. ATM ate my deposit, malfunctioned and started rebooting. Nobody was there or willing to help other then prompting me to call the 1800 number. 3.5 weeks later I receive a notice that I won't be seeing my money again. This is a nightmare.
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November 2020 by Esther G.
I completely and utterly regret opening an account with this bank not only is this bank it's self horrible but the branch location where I opened it did not give out proper information if I could I would leave zero stars. Will be closing account
