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February 2024 by Kelly B
Ignorant staff. I ship hundreds of boxes every week and travel all over the country, NEVER have I had a postal worker tell me my FLAT RATE box was too full to be shipped. Then I wrote my to address in the center and he (ignorant worker No.1) covered it up with a sticker AFTER I asked for a priority mail sticker to write my label on and was told they didn’t have any stickers! I was the only female customer in the store and he ABSOLUTELY singled me out to tell me I did multiple things incorrectly! NEVER has a public servant treated me in such a condescending way!! Thank goodness I’ll never have to go there again!
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January 2024 by carina rivera
They don't have boxes here. So bring your own boxes. Learned the hard way. So do not drop anything with out a box
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October 2023 by Lanika Vann
Never working they have a sign stating sorry for the inconvenience it will open up at 11 AM but they’re still closed and it is now the afternoon. This is just a mailbox post office and nothing else don’t come here otherwise.
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October 2023 by Golnaz H
Took one star off because it was very hard to find but at the end it was worth. The staff was a young lovely lady and helped me very quickly. Put some signs in parking lot USPS and make everyone’s life easier!
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August 2023 by Noel Jackson
Convenient location, and easy to find. Near to Macy's, and Lenscrafters. Been using this location for over a decade. Never had a lost package.
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June 2023 by Raquel F. Reid
The hours posted on the website is wrong. This places isn't open.
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June 2023 by Lara Keller
Easy access, super friendly staff, quick visit around 4:30pm without crowds. A++
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May 2023 by Anne Barber
Hard to find, but helpful I’ve you know how to get there. The best advice I saw in these reviews is to park underneath the men’s clothing store by Macy’s and then walk up the ramp. It’s right next to LensCrafters.
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May 2023 by Trisha Wilson
This is unfortunately the most convenient usps for me. Most the time it’s okay, however Anna is on multiple occasions seemingly had incorrect knowledge of how each way of shipping and tracking works. She doesn’t know what kind of mail track all the way thru to Canada or within the state. She frequently defaults to flat rate which is some times significantly more expensive. She does Thai without asking and never slows me to answer how I would like my receipt. I requested on this time so I can finally review her. I hope she get canned or at minimum the training she desperately needs. This is not a one time occurrence.
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March 2023 by Deborah O.
Dupre was informative and helpful in locating the smartest way to send a variety of items, measuring, and weighing two ways of sending boxes to find the best solution. As a visitor in the city with a younger sister who works at the post office elsewhere - she reminded me each post office is different even though the rules and procedures are the same. Dealing with a challenging timeline and after three others, I found the annex I can truly recommend as having excellent customer service. Mahalo to Dupre and Anna!
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March 2023 by A J
No direct number, unprofessional staff, idiotic workers who just cycle a package back and forth between locations with no regard to actually resolving the issue if missent or otherwise, overall a terrible experience
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January 2023 by Maxwell Somit
Went in to get some friends' Christmas packages mailed out; there was a line extending out of the building, and only one employee the entire time I was there. The prices were clearly listed everywhere, and EVERYTHING was disgustingly overpriced. The sole employee refused to bag my items, sent me out of the line to do it myself (the space to do so could only hold one person, and it was already taken), then got crabby when I attempted to use the provided tape and boxes to package the items myself. This place is a joke, go to a UPS Store instead, I never got any service at all here, just attitude.
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December 2022 by Abril G.
Who makes these hours? It says open on the website hard location to find. Don't even bother! Go to another it says open at 11 still waiting
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October 2022 by James Fendt
Guy tried to charge $33 for a usps flat rate shipment that costs $17 at usps. Only explanation was “we are private”
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October 2022 by Cari A.
I was already at the mall and needed to visit the post office. I was happy to learn that there was a post office at the mall. Unfortunately it was pretty difficult to find and after asking multiple people (employees and shoppers) no one knew where it was located.After going through and around the mall I finally found it. It is located outside of Macy's Home Furniture and Phoenix Salon Suites (near LensCrafters). It's in a somewhat deserted looking nook of the mall.It is a tiny establishment with two workers working on a Saturday afternoon.Pros:-the female employee who helped me get stamps was friendlyCons:-difficult to find
