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February 2024 by Roberto Macias
The day I was there there were a lot of people in line. And three workers behind the counter with only one helping people. We all have things to do do your job.
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December 2023 by Ariel T
Strange experience: some employees may have an issue with a country you're trying to send a package to. That, or they have an issue with you.
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August 2023 by The Boxer6971
Employee are racist towards white people. Take too long to help me. Rude and biased to Mexicans only.opens late all the time.
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August 2023 by Annie Sanetra
Employee are racist towards white people. Take too long to help me. Rude and biased to Mexicans only.opens late all the time.
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July 2023 by Shantal Bridgewater
This facility stole items out of my package, taped it, and mailed it to the correct address. Do not use USPS!!
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June 2023 by Alex
Friendly, helpful and quickParking around the area is a little confusing tho
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May 2023 by Yolie
I went to the post office because I received a damaged letter torn in half with nothing inside only my address on the envelope. It was inside a plastic bag from it says your postmaster but there is no signature name etc from the mail person that delivered it. Yes I definitely understand that accidents do happen and mail gets damaged but I say where is the other half better yet where is my letter or stamps that were sent to me by a relative? Well first thing this morning I headed out to the City Heights post office to find out. So when i get there I showed the clerk what i received in the mail what's going on? The clerk asked me did I know who sent it and what was sent. I replied yes from a relative sent me some postage stamps so I could write him. The clerk tells me that theres nothing they can do because theres no way of knowing what was in it. I replied i just told you but thats beside the point where is the other half of my letter this is worst customer service I have experienced at the post office. How can they get away with it, forget damaging my mail because it was not delivered complete even if it was damaged. In my opinion it was stolen, lost they feel no responsibility wow very disappointed.
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April 2023 by Ivy
Terrible USPS location I’ve ever came. It was street parking so it was very hard to find the parking spots. I had to go around 3 times, but ended up going somewhere else.
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January 2023 by Khamphone K.
Just dropped by to get some passport forms. There was about five people ahead of me and two USPS personnel working behind the counter. They used to have the passport forms out on the tables but not no more. This location is on the corner and it's very beat down from the street to the inside of this post office. They have a decent amount of PO Boxes. It's a very small post office compared to others but in a convenient Mid City location with very very limited parking. Be careful where you park, majority of it is timed parking and the meter police are not afraid to give you tickets. They have only gated USPS personnel's parking on their property. The prices of shipping drastically jumped. I totally get it; due to inflation. So we just gotta suck it up and pay for it. They sale variety size of boxes, envelopes, stamps etc. The service is slow but I know they are doing their best. My rating is for the convenience of this post office.
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October 2022 by Michelle
The staff was unhelpful and rude. Absolutely terrible costumer service. I will never go here again
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September 2022 by Olga Cardona
I went few times because I lost the key from my mailbox. every time I went I noticed that the employees treated people with respect. I saw people already go with attitude or do not arrive with everything that is needed to send their packages and they want them to solve it there. I had a good experience and they helped me throughout the process, I expected it to take 1 to 2 weeks and they did it in 3 days. Thank you
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September 2022 by Brenda Gonzalez
It is the worst in residential service. I'm waiting for a very important envelope that was sent to me by priority mail that doesn't require a signature and supposedly they left it in my mail box but it is not here, I can think that the postman marked that he left it and kept the envelope because it does not appear anywhere and I already reported it but nothing can be done. I can't believe things like this happen and no one is responsible, they don't work, they are the worst.They don't respect what doesn't belong to them, I'm very upset.
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June 2022 by ศกา อ.
This is the absolute worse post office ever. They fail to hold my mails numerous times. They fail to guide me through the process of holding my mails. Gave me the wrong information numerous times.
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May 2022 by Alix P.
When it comes to shipping, they will discourage you from using your own "box" and when it comes to theirs, feel free drop it off anywhere anytime. But now that I'm a reseller their fixed rates are expensive for little light items so I'm going to figure that out today and hopefully it's nice and streamlined.
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March 2022 by The Max
There was no one there to help us and there wasn’t a parking lot or anything… Just had a really difficult time to find a parking spot. Maybe they just expect everyone to live really close and walk to this place…
