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December 2023 by Brooke K.
A professional retail associate. However my packaged was scanned as delivered, but not actually delivered. Per retail associate the GPS says it was scanned in the neighborhood, but my security cameras for outside only show normal mail delivery and not package delivery, my dogs who bark at everything that enters our gate and me being home also attest that it was not delivered to my home.
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July 2023 by D JD
The PO building is old, dark, small and falling apart. It really needs to be torn down and rebuilt. HOWEVER, the counter staff are invariably kind and helpful. Don't believe any negative reviews about the staff at this PO-- they are the best. They get all sorts there, and they have to deal with odd, rude, not-so-bright and demanding people, but I have never seen them be anything other than kind and professional. It can get busy there at times, but it is almost always much quicker than other nearby POs, and the staff are so nice that it's not really a bother.
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April 2023 by Linda Saunders
Always nice employees
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April 2022 by E Barnes
Melissa is Awesome at my Paradise Hills post office, very nice, friendly and helpful with all your needs. Only post office I trust with my mail and packages. Great Job, well done she's the best!!!
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March 2022 by Emily Morrison
Gwen went above and beyond to assist me at the end of the business day on a Friday! It meant so much to me and I hope Gwen gets some sort of recognition for truly caring about his customers!
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December 2021 by Parker Sandora
Tiny post office, hidden away, no line, in and out from mailing something at the counter in 5 minutes. This is now my go to post office. The one in Chula Vista (3rd st) is the worst.
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June 2021 by Pricilla Willis
I have a different mailman recently and this is the third day I’ve scheduled for a pickup and he hasn’t picked them up. He just drops mail into mailboxes and leaves.
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June 2021 by Lea Feliciano
Mail man didnt pick up my mail today i saw him he just passed by this the 3rd time happend
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May 2021 by Armando Galarza
I've lived here for over 40 years and mail is rarely accurate. Stuff delivered to wrong address!!
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April 2021 by Miles R.
I haven't said anything for very long time. But you need to deliver my packages and mail to the right address and mailbox slot. My neighbors have been getting my mail and likewise . My last package was put in to the wrong mailbox and I had the key but no package. Neighbor returned my package and it was already opened.! You can be on the phone but make sure you can do the multi tasking . Reo Dr Postal Office -92139, you are the reason why I had a stolen identity . It happened 3 times .! Do not make that mistake again by keep delivering my mail to my neighbors .
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April 2021 by Jerry R.
Terrible Mail delivery. Our mail carrier mis delivers mail almost everyday. Mail carrier needs to be removed from route.
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October 2020 by Tracee Tatum
I’ve never had a complaint about the post office until now. We bought our house which had no mail box and it was originally on the door which we found in previous photos.We installed our mailbox and have been in a battle with our lazy postal delivery person. He is refusing to deliver our mail bc our box isn’t at the street. 95% of the mailboxes in our neighborhood are by the door. The manager is awful and there is no one to get assistance. We personally feel discriminated against.I can’t believe as a taxpayer who pays our postal delivery persons wages is fighting us over our mailbox being at the door.
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September 2020 by An O.
I am a little behind on this review but wanted to say how awesome Gina is! I had a not so smooth experience at another postal office when trying to mail a package that ended up turning into a small mess. I wasn't able to track my package and was worried it had been lost. Luckily Gina took charge and was able to help tremendously with the situation. She was patient and kind and did what she could to make sure the situation was resolved. Thank you so much Gina! Your customer service is excellent!
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August 2020 by Mark P
Postal workers at the front desk are awesome, super friendly and helpful. Postal workers on my route are a different story. Lost my VA medication multiple times and offered no assistance in recovering lost deliveries. Always leave my packages in the grass and dirt near the sidewalk instead of dropping them off at my front door.
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August 2020 by Erin A.
Came here to mail things and noticed a price increase on flat rate shipping again. The large boxes are now $21.10, medium are $15.05, small are $8.30. A big jump from the previous large rate of $18. The customer service at this location is always very friendly and fairly quick! This has been my go-to location to mail items for several years. A tiny, hole-in-the-wall post office. Parking available in a side lot or on the main road.
