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March 2024 by paul B
I guess it's a post office...
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January 2024 by Toni Lumactud
Showed up for my passport appointment on time but there was line and by the time I got to the front my appointment time passed. It was not my fault they had a line and they told me to come back again tomorrow. The lady at the front was very rude
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December 2023 by Lorena Hooper
Not a full service post office. Only package pickup. Useless lol
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December 2023 by Zaid Buelna
I didn’t receive my package and have been trying to get an answer for the past 5 days they either don’t answer or tell me the manager katlyn is going to call and still nothing..just annoying
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July 2023 by Daniel Gallegos
This post office has a parcel pick up location that has a big sign stating they open at 8:30AM. I’ve been sitting outside of the gate in the little alley an hour already with a line of cars and no one is opening the gates while people just walk by inside ignoring us. Of course no one is answering their phones either!
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June 2023 by Hello Danny
This post office has a parcel pick up location that has a big sign stating they open at 8:30AM. I’ve been sitting outside of the gate in the little alley an hour already with a line of cars and no one is opening the gates while people just walk by inside ignoring us. Of course no one is answering their phones either!
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June 2023 by Troy Park
Young man that works in that post office is a very rude person doesn't matter how many houses I own and it's none of his business and he's very rude and you need to get rid of him he ain't doing nothing but crying he's very rude to people and you try to give you an oxy interrogation
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May 2023 by amber scherff
If I could give negative stars, I would. Worst postal experiences ever with this location. I had a missed notice for a package that requires a signature. Scheduled redelivery (for 7 days later), got a confirmation email and a reminder of redelivery email. Thought everything would go as planned. Stayed home, even had a back up of taping the signed slip with confirmation to leave it on the door if there was reason I couldn't answer. Nothing, no show. Left the slip on the door thinking maybe the next day, NOTHING! Contacted them and they say the next day. Signed slip EYE LEVEL on the door still, was home. They "delivered" it TO MY NEIGHBIR WHO WAS NOT HOME AND LEFT A SLIP ON THEIR DOOR! The deliverer ignored the giant number sign above my door AND the pink missed delivery form taped eye level to my door, walked passed it and went to my neighbor THEN THEY REFUSE TO REDELIVER FOR THEIR MISTAKES! now I have to try and make it to them before they close which is IMPOSSIBLE since they close at 3pm and I don't get off work until 1430 and let's be real, san diego traffic, it will never happen. The last time they left a missed delivery they didn't even activate the barcode. This place is HORRIBLE!
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April 2023 by jade paulson
Woman that works there Is rude and had and got snippy, 1 starMan that works there nice, 5 star
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March 2023 by D'Raniro Stradanakis
They pretend they make appointments for passport but they dont. Will never answer phone calls and if you go in person never available
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January 2023 by Tony Rodriguez
This has been the first usps that’s been the most helpful in my life like to thank Fred Super enthusiastic and extremely helpful. Really wish more usps workers were like him.
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December 2022 by Jacqueline
Had an appointment for my baby’s passport and the customer service was awesome and very fast. Mirian was very helpful with the process and very friendly, in 15 minutes I was already done.Overall excellent experience
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November 2022 by Anna Estandarte
Clerk Ms. Maria was so nice. We got there earlier than our 1pm appointment. She took us in and helped us out with all that we need. We need picture taken as well as make copies of the required documentation. She was so fast we were done before our actual appointment. We were stressed out but all of that disappear and had the rest of the day off, because of the service that we got. All personnel were very helpful and friendly too.
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September 2022 by Andrea M.
I'm not surprised this post office has 3 stars. USPS received my Amazon package on 9/22. On my Amazon account , my address is shown differently because I live in a ADU. But to USPS, address is shown as the residence address ( 2 completely different #s) . As some know, Amazon allows you to notate specific instructions as to where to deliver your package, In the special scenario that your home isn't easily visible. So since USPS received my Amazon package, they stated that my package was undeliverable because my address did not exist. Again, On Amazon there are special notes that state where the package should be delivered. If USPS is going to deliver amazon packages , then follow the instructions. Otherwise, stick to your own job. I am getting married tomorrow and i needed those packages to come in. But, my packages were undeliverable & now they are now being returned to sender.OH! And here's the kicker... someone from this USPS location called me on 9/22 @ 4:45pm ( way past closing time) to let me know that when there is an ADU and a residential home on 1 lot. 2 mailboxes need to be present forBoth addresses ( okay, no big deal I can do that). & this person, whoever she was. Said "we can stop this return to sender, and have your packages delivered tomorrow". She assured me. She still had the packages in house & they would be delivered with the courier tomorrow (9/23).BUT THEY WERENT. I spoke with the mailman delivering in my neighborhood & he said "sorry, I don't have anything. And our offices are now closed". Pffffft ...This location needs new staff or this location shouldn't take on Amazon packages
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July 2022 by Ismael V.
Worst customer service ever. They answered the phone and I could hear a lady yell "Wait" and immediately hung up the phone. I tried calling again and the phone just kept on ringing for over 2 minutes. I guess all the reviews here are true!
