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March 2024 by Wayne Radke
Rain or shine!
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March 2024 by Jane Doe
Quite underwhelming. Customer service remains the same, regardless of perspective.
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March 2024 by Jonnie Chambers
Just dropped off a box to go out. Not sure why goggle says its temporarily closed
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January 2024 by Danielle Petze
I do a lot of sales on eBay. I use this location 90% of the time. Great customer service. Nice employees. I’ve been there a few times while there were nasty customers and the employees have handled it well.
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January 2024 by Salih Gultoprak
Perfect costumer service back side worker filipino guy amazing person ?????
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December 2023 by John Mykill
No help don't bother trying to get a package at this location
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December 2023 by Eddie S
I disappointed my wife can't sent package ? because the address in Saipan US Navy ship , let customer service know I serve this Country
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December 2023 by Ke W
Staff here will give customer a hard time about having existing label on the return package. I have already Removed most the existing labels except the big one which was impossible to remove. They can just stick the new one to cover the old one. Nope, she will make sure you remove it, before letting you send off the return package.With so many customers waiting in line, this rule is so important, that everyone behind me will need to wait while I remove the label. After She saw I was unable to remove it after a while, she placed the new label on top of it anyway.She also does not show you the new shipping label to confirm if the address was entered correctly. Ridiculous customer service = clerk 20
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October 2023 by Ella McLink
Thanks to Philip (sorry if I spelled the name wrong) from the Passport Service Department for his professional, fast, and high-quality service. Overall, I liked this Postal Service Department: no queues or delays, and the people at the counter were very kind and helpful. I highly recommend this Post Office.
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August 2023 by Roberta Ferreira
Wasted 50 usd on Uber going to get fingerprinted there. Their machine had been out of service so I called ahead to make sure it was working, and they confirmed it was. Wasted my time and money for nothing. Poor customer service.
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August 2023 by Brian P.
The lines can get long sometimes but they work very quickly and accurately here. It’s easily the best post office location in North County. It’s a great place to send off your tax returns because they have a drive thru line for the mailbox. Because it is a distribution center, your mail tends to move faster through the system, as well. I’ve never used them but there are passport services here. I do know that an appointment is highly recommended.
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July 2023 by The M.
Carina C. was in charge of my accident claim here at usps. When a mail truck hits your car it goes to her to pay out. Its been 4 months and she no longer responds. They owe me over 11K. They technically have 6 months before they need to pay. She now ignores me. I will pursue legal action once the 6 months is up. Tort Claims & Collections SpecialistWestPac - CA 6 District11251 Rancho Carmel Drive Room 2361San Diego, CA 92199-9334 Office: (858) 674-0529eFax: (650) 577-4049
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June 2023 by Summer Z.
What a waste of a enormous, beautiful location. This place is gigantic and super convenient for me. By far the worst customer service at a post office. Not a single smile or welcome. Then god forbid you don't have your package taped and ready. I asked which envelope I should use for a specific piece to be mailed properly and effectively to keep cost down. Que huff and eye roll. Then I was told I had to buy tape in order to secure the box. WOW! FirstLocation to tell me to buy tape. Every other location is happy to assist with packaging and tape.
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May 2023 by JNM Murillo
I highly recommend this USPS five stars I have done my passport today it takes 15 minutes I’m out of the door thank you for Amber help she explained every detail ?
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April 2023 by Nacis Murillo
I highly recommend this USPS five stars I have done my passport today it takes 15 minutes I’m out of the door thank you for Amber help she explained every detail ?
