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March 2024 by Olga Moza
Very respectful, patient, and knowledgeable staff, I was extremely pleased to deal with them. Highly recommend!
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March 2024 by Maverick Gale
lost my package automated system is terrible
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February 2024 by C C
Slowest post office in the world. WORSE THAN THE DMV. The Asian man named Kenny is the most unpleasant employee in the world.
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February 2024 by Caleb Williams
There is a Asian man I think named Kenny who is the most difficult person to deal with. There’s always something wrong when I go to him and every other lady in there I have no problem with.
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February 2024 by Robert Stone (Bo)
Always slow, lost my mail on several occasions
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December 2023 by Keith Mikas
It's like you expect, slow lines and friendly faces.
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October 2023 by Laura Caviglia
Possibly the WORST post office in all San Diego area...they just don't care!!
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October 2023 by Mypink Dolphin
This is the slowest and most inefficient post office. The workers are super slow and don’t care about the long lines. It’s excruciatingly slow. Please be warned. The Carmel Mtn branch is so much better. Even with long lines it moves quickly. I only go to the RB branch when I need to and try to avoid at all costs. There’s a lady on the leftmost counter with glasses that is super duper slow.
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October 2023 by HARITA R
I went in early this morning for a money order. It was super quick, thanks to the folks at this USPS!
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August 2023 by Roberta Stevens
Hey lady with the awful looking yellow dyed hair who really did not want to work today, I'm thinking you need a new prescription for your glasses because I was nowhere close to being behind the counter. Rather than worrying about futile things and yelling at your customers (who btw pay your salary), ensure that the items displayed on the store counters are replenished, since the LARGE USPS priority boxes were not. There were 1000 different ways to handle the situation professionally, but the one you chose, yelling at your customer for looking for something from your counter on the other side of the store, making all patrons turn to look and then ignoring the customer looking for help, was not the right one. Get some basic customer service training or stay home.
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August 2023 by Renne Coleman
I would give 0 stars if I could. Made an appointment, arrived early and after waiting for so long they told us to go to the Carmel Mountain location for a walk in because their passport person called in sick. What a waste of time. What’s the point of making an appointment? Now we have to wait behind 30 other people for our turn as a walk-in customer. Get your act together guys!
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August 2023 by Ashwinee Kavin
Got a passport appointment after months and when we went in they told us to wait for about 20 minutes and then later tell us that the person called in sick and they can’t do anything about it. Do they not realize that people take the day off to make a passport. Customer service is the worst I’ve seen!
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August 2023 by Jeehong Yang
Says it opens at 7:30 Friday, but no one is here now at 8:12. Two other people came and left. This is very confusing… Did 7/21 became a holiday?
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June 2023 by Robert Niderost
No signs posted to advise they were closed for "Juneteenth". Watched over a dozen people arrive with multiple packages in just a ten minute period.
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February 2023 by Zachary Marek
Best USPS location in the area. As opposed to other post offices I routinely deal with- never had any issues here. Friendly staff and line moves very quickly.
