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March 2024 by Alex Hendricks
First I've been to Valvoline when it was almost all females working there. Service was still excellent. The girl who did the lights and blinker checks seemed new and unsure of herself. But the woman to did the rest of the checking out and face to face interaction she was awesome. So nice. Every time go to a Valvoline I have great service.
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March 2024 by krizia kathrina Cobarrubia
I have coupon that is from corporate for $20 and they honored it at this location
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February 2024 by Michael Haley
When I went in for an oil change, my car sounded fine. They did their thing, changed my oil, checked everything else on my car. When it was time for me to leave, I drove 3 feet out of their bay and my car sounded making a terrible grinding sound.All they had to say about it was “you should get your brakes checked out”. I assured them that I had just gotten my brakes changed so that wasn’t the issue.I parked in their parking lot and inspected my car and lo and behold - a mangled, Stanley screwdriver fell out of my front passenger wheel well.When I showed it to them, they claimed it couldn’t have been them because they “only use craftsman tools” and proceeded to try and push the blame onto me.I ended up taking my car to the NAPA next door (they are well acquainted with each other) and the mechanic there said that there was no doubt the damages done to my car were Valvoline’s fault. When I brought this info to them (it was a different crew working) they told me they’d issue a refund to my card. When I brought my card back, the original crew that screwed up to begin with was working, and they refused to do any business with me at all.I want my refund.
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January 2024 by Crystal Crawford
Very helpful and professional team. Quick service at a fair price. I appreciated the coupon discount offered by the team.
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December 2023 by Katie Thorp
What a wonderful group of people. Went in for an oil change with a vehicle that needed special attention Cesar and Josiah were fantastic! WAY TO GO Valvoline!
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November 2023 by Debra WrightHoward
Great service..fast..and told me exactly what I did and did not need.
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November 2023 by Ceasar Romero
Car ran out of oil before the recommend 3,000 change. Didn't feel comfortable to come back, went to competitior and car feels much better and smooth. Not coming back.
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October 2023 by Emily Sennett
Don't go here. I was pushed into replacing an air filter I'm pretty sure didn't really need . He showed me a dirty air filter which he claimed was mine but it looked like a model of a dirty air filter as it it looked fake and the debris in there was unrealistic. I feel this model was made to show customers in order to make more money
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August 2023 by erikmisleh82
SCAMMERS!!!! This place was great until my under warranty battery from them, tested OK after an accident my car wouldn’t start. So the next day I took it to the ford dealership for $200 diagnostic just to find out it was the battery. Never coming back to this place. Wasted $200 the worst kind of people
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August 2023 by Price McGuffey
This is a one star review pending their resolution of an oil leak due to improperly tightening both my drain plug and oil filter during a routine oil change. The issue was caught and rectified by another mechanic working a separate job on my car a few days after having my oil changed at this Valvoline.The manager at this Valvoline was quick to push potential blame and suspicion on this other mechanic for even looking at my engine bay while working on aligning my car which obviously involves inspecting my suspension components, some of which attach to components in my engine bay. It would be difficult for a good mechanic to miss an obvious oil leak.I go to Valvoline with the trust that they do the job right so had I not scheduled more maintenance work on my car I would have been on a long road trip next week actively and unknowingly leaking oil which would have led to major issues.I look forward to amending this review to a more representative rating once the manager here and his area manager commit to a refund for my botched service.
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August 2023 by Selena Trent
First time customer. Will be returning. Literally 15 mins . Anthony was great.. checked everything. Communication the whole time .
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March 2023 by Brian T
Wonderful experience during an exceptionally busy day! A couple went out for saturday only so it was expectedly busy when I arrived. I didn't mind the wait as the staff were doing an amazing job helping each person without trying to rush anyone. They were very informative about the services they offered and didn't try to hard sell me on anything. Once I was serviced it only took about 25 minutes as I also had my radiator flushed in addition to my oil change.Service: Oil change
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March 2023 by Joseph Henseler
Sorry Valvoline, been going to this location for many years because we live close by. The service used to be excellent at this location. I believe the previous manager's name was Andrew and he was very good at his job managing the entire facility.After 45 mins waiting in one lane as the next to go I could not stand it anymore and left the property.This used to be a 15 min oil change place. The pride of an oil change place is how fast you can get customers in, out and on their way. It is not how well you stand around and chit chat. Corporate needs to review this location's performance unless the company of Valvoline in general has lowered its standards and 30 - 40 min turnaround times for oil changes are now acceptable.
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March 2023 by Justin Eickholt
Fast and efficient. But Got quoted one price then they raise the price when I got in. so do your due diligence double-check everything . And when you call up you don't actually talk to the people hear you talk to a call centerService: Oil change
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February 2023 by kary krumdick
Oil change. avoid when its busy. They always ask if you want more options... so plan accordingly... nice people. always ask for coupons or discounts. Used to be different company, but it became Valvoline. I cant remember what it was before. There is jack in the box next door. There is discount tires next as well. Home depot is close by. you can walk to starbucks, or go to other stores in the area to shop. Target is further away. A lot of places to eat nearby.
