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December 2023 by Daniel Jimenez
Went there today to pick up some Christmas presents for my sons, I was not expecting the level of service that I got. Usually, I have to shop at a luxury boutique like Burberry or Ferragamo but today Nolan really outshined himself. I was picking up two jackets for my sons, and he instantly was so excited to show me, the California classic T-shirts that were exclusive to the California stores in the new hiking boots I definitely will be in for some hiking boots, and some T-shirts for my nephews and my sons
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August 2023 by Yaki
went today August 25, the cashier was very nice and helpful and very attentive I didn't get his name but thank you!!!
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January 2023 by Breanna R.
my partner is transmasc and asked for a size 7.5 in men's, and while the first employee radio'd in that size, the second employee looked at my partner and said "size 9?" instead of just giving what was asked from his coworker, he decided to misgender my partner. this is the first time they were brave enough to ask for a men's size over a women's, so i want to thank that employee for ruining that experience. instead of judging based on someone's appearance, maybe take a second with compassion and use the size that the customer is asking for. it takes a toll on trans people who may be transitioning or don't pass enough for you and is a toxic mentality to have when dealing with diverse customers.
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November 2022 by Janu Newar
Amazing collection.. Staffs are very polite..
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November 2022 by Syl T.
This place is staffed by young people so it's understandable that the service may not be up to par. But, the service here is so poor, management should really consider hiring some adults and/or more experienced staff. Sales associates stand around talking while customers are waiting to request a shoe size and there were a few customers visibly hitting on some of the sales staff with no indication that this behavior is not tolerated or acceptable. We witnessesed overt flirting and overheard unprofessional dialogue taking place between one customer and a sales associate. I finally got my shoes and was able to check out and there was a Buy 1, Get 1/2 Off Sale underway. Great deal on all shoes made the stop worthwhile.
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November 2022 by Maia Valluri
It’s better to shop online. Waited for a bit for someone to check on some shoe sizes and they forgot about us
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October 2022 by Clara Rhoads
Cashier's name was Noland. Was harassed at the checkstand about the fact that he wanted me to buy more than I had come for and he gave me a palpable attitude when I said I was just here for shoes. Would not recommend.
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September 2022 by Erin H.
Amazing! Came in for getting a gift for our mom we were helped by everyone! All the staff were welcoming, helpful, and happy! Thanks for the help Jeff and team.
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July 2022 by Ben Marquez
Amazing service and the employees know what they’re talking about when it comes to skating. I met an employee that was very helpful with some half cabs i wanted to browse and i was glad that she skated and could relate to me.
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May 2022 by Bruce L.
Service: Workers were very friendly and put their best "foot" forward in helping me out, even though it was peak hours on a Friday. Quickly and efficiently found shoes in my size. Ended up walking out with the first pair of kicks I tried on. Textbook customer service. Store: Organized and not messy like most Vans stores I've been. Located on the farther end from the parking lot, so plan to get to get your steps in getting to and from there.
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December 2021 by Cesar Gannod
Always good to see Steve on the wall?
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August 2021 by Gabby Perez
Great service from Demitri and love my new shoes. :)
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August 2021 by Christina Hammann
What an awesome store! Absolutely loved the variety.
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August 2021 by Pete
Clerk so helpful for sons first style shoes
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July 2021 by Matthew M.
I Bought these Vans less than two months, they're already falling apart. I literally looked for a new pair of every day shoes. I have to say I'm very disappointed. Very low quality shoe
