-
January 2024 by Yolie
I was there yesterday afternoon the store in Mission Valley i spent exactly $145.80 on shoes & accessories. Anyways I was in line behind 2 customers at the register and at the end of each sale the cashier Lucas gave each customer a little card of a promotion of $25 off if you spend $75 you get the $25 off on your next in store visit which I had already seen it on their website. So when i was done paying for my purchase Lucas did not even bother to give me the $25 off little card for my next visit. They were sitting right next to the register. So what it is does it only apply to certain customers. Honestly I left the store very upset could it have been my race I don't know im still bothered by this Vans store cashier should treat customers equally. But I will say the staff that were attending customers that were asking for shoes gave excellent customer service very satisfied with their service.
-
September 2023 by i andi (iandi)
Very clean store! Excellent customer service. Was greeted right away! A pleasurable experience will definitely come back again! Great prices and selection!
-
February 2023 by Jonathan Liceaga
Awesome experience! Store employees were very friendly and they all seemed eager to wanna help, no matter if one was already helping.
-
January 2023 by Cheyenne Blackwolf
Helpful staff and good clothing and shoes selection
-
October 2022 by Michael Holton
Went in thinking I knew what I was going to get and the worker there brought me the pair I wanted and a pair he thought I might want. I ended up going with his pair. Can't ask for better service
-
September 2022 by Nathan Woods
this is the best vans in san diego. small from the outside, but large selection within. the employees are incredibly kind and helpful, especially this one sweet girl who’s helped me pick out shoes on 2 occasions. would 100% recommend this place to anyone.
-
August 2022 by Oscar Gee
Order shoes online took a whole week never been notified it was cancel don’t order your shoes here there about excuses give you the run down
-
June 2022 by Angelica Marez
Great service, I’ve been going to this location for a long time and they always welcomed me. They have friendly employees and variety of really nice shoes to choose from.
-
June 2022 by Rick Rodriguez
I walk past this store today and saw some eye catching shoes. Wasn't looking for shoes but I popped in and was blown away by the service and great work and attitude. Walked away with 2 pairs of shoes and a hat. No regrets thank you. **************
-
June 2022 by thhhhbbbbb
Friendly helpful staff. They had the shoes we were hunting down, but not the color
-
May 2022 by Jonathan Paul
I forgot the name of the lady who helped my younger brother and mother but she was beyond excellent. My brother wears a size 16" and she was really nice and we were surprised they actually had his size and we got the shoe he wanted and it also fit comfortably.
-
May 2022 by Kitty Moreno (Kitty)
Customer service is always so good at the Mission Valley location. ??
-
April 2022 by Garrett Patchin
Staff were very relaxed and helpful, I bought the funny alien shoes ??
-
December 2021 by NatNat
this is the best vans in san diego. small from the outside, but large selection within. the employees are incredibly kind and helpful, especially this one sweet girl who’s helped me pick out shoes on 2 occasions. would 100% recommend this place to anyone.
-
December 2021 by Rochelle De Jesus
I love vans, but what is up with the fit lately?In July 2021, I purchased a red pair with laces in size 6.5. Due to them being entirely too tight, I exchanged them for a size 7, only to find my feet swimming in them. They are seriously long and flop around and make noise when I wear them, which is why I’ve worn them very little, despite loving the look.In December 2021, I purchased a pair of the slide-ons in an animal print. After trying them on in the store, I went with the size 6.5 to avoid ending up with a pair of shoes that don’t get worn again. Now I am sitting at work applying bandages to various areas of my foot to hopefully relieve the blistering and pain while wearing, and especially walking around in them.In the distant past (2017/2018), I purchased a pair of the classic white slide-ons, as well as the checkered black and white slide-ons that everyone seems to have and there was NO issue with sizing or comfort. It really sucks to have to choose between floppy shoes or blistering painful shoes that choke your feet. I’m hoping I am able to break these in eventually, so that I will be able to continue to wear them without this excruciating pain.Otherwise, I’m a big fan of the brand/shoe. The shoes are super stylish; and while I wouldn’t consider them walking shoes, they are definitely and exponentially more comfortable to walk around in than Converse/Chucks. I also purchase a pretty cool pair of $12 sunglasses from here that seem surprisingly well constructed, unlike other cheap sunglasses. Because I have serious back issues, I avoid wearing heels; and occasionally, I wear my vans to the office to spice up my otherwise drab, all black office attire.
