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March 2024 by Solomon Schneider
If Lindsay of the Thousand-Shades-of-Blue is working, it's the best Verizon location there is! I went in there with a tragic broken phone and no phone knowledge. That worked out!
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December 2023 by Ken Smith
Everything at the Verizon store was excellent! In particular Lindsay was extremely personable with everyone and especially myself and my wife. She was very quick and knowledgeable..Definitely a candidate for management!!
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December 2023 by Kathy Zarka
November 29 2023 one employee in store one customer - me. Rudely treated in an extremely dismissive manner.
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November 2023 by Elizabeth Boyer
Close to home, quick transactions, friendly help.
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October 2023 by Dan Besancon
Lindsay is an awesome sales associate. Help me save money on every aspect of my account. Thank you!
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October 2023 by Rafael Antonio
Regrettably, my experience with this store was far from satisfactory. Initially, the agreed-upon bill amount never aligned with the actual monthly charges, consistently resulting in higher costs. Furthermore, residing in La Jolla and using Verizon proved to be an exercise in frustration due to the lack of signal strength.The customer service experience was equally disappointing. Despite reaching out for assistance, I found no meaningful resolution to my concerns. Relieved to have transitioned away from this provider, I must conclude that Verizon has been my most unsatisfactory experience with a phone company in the US.If I could give 0 starts I would!
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October 2023 by Rafael Dallinha
I had a really bad experience with Verizon. Even though the staff at the store were nice, nothing they promised actually happened. My monthly charges were always different from what we agreed upon, and the signal in La Jolla was practically non-existent, causing me to miss important calls. If you're in La Jolla, I wouldn't recommend using Verizon – the signal and customer service are both really poor. I ended up paying over $2,000 to switch carriers, which was a tough lesson learned.Verizon never anymore!
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July 2023 by Anonymous Billy
Makayla helped me with a SIM card right before they closed. Totally professional and friendly even though I was bugging them right till the end. The best service I’ve had related to any carrier.
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June 2023 by marcia Alvarez
Mike at La Jolla store was great ! Very good service and explanation
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May 2023 by Patricia E.
The young man who was closing the store on Saturday 5/20/23, deserves a raise. He was so helpful and made sure to get my problem taken care of right before the store closed, definitely made my experience as smooth as possible. Wish I could remember his first name but thank you to him.
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April 2023 by Dorcey Rose
Representative was very helpful at explaining why I needed to use the cable that came with my iPhone 12.
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March 2023 by Judy Olesen
Mike at the Verizon store in La Jolla was terrific! He was patient and very good at helping me set up my new phone. His knowledge and expertise made everything go very smoothly. I am a happy customer!
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March 2023 by Spags Entertainment
This store had my negative review removed. They are dishonest to the core.
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February 2023 by Theo Theodorakos
I had a wonderful experience. All the employees took ownership of this location. I was very pleased and will highly suggest all my friends to visit this location.
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January 2023 by Sean Connolly
Cedar was very nice cordial and efficient when I came in the location yesterday.