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January 2024 by Katyerik Trejo
Great ?
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January 2024 by Elle Bic
Rude service, manager was very nice but everyone else has a stick up their you know what
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December 2023 by Cevriye Üzer
Omg everybody is so cold here, like nobody wants to work. All sales representatives are “welcome hun” they say but when you ask something they don’t look your face very cold and like scolding you. I couldn’t stop myself and told one of them “you’re too cold” and she was like “ only to yo maybe” what?? Are you racist? I don’t understand people when they’re from another nationality, treating you like this?! I was gonna buy bunch of stuff, I hated this treatment. Don’t work if you hate your job this much!!!
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July 2023 by SOFIA DANA SANTELICES
VIANCA THANK YOU FOR BEING SO HELPFUL I LOVE HOW YOU DELIVER CUSTOMER SERVICE. KEEP SMILING.
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April 2023 by SODAM SANTELICES (IAMSODAMSUPERB)
I love VS and I Thank you Marisol for delivering great service I Salute you for being friendly sweet.
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April 2023 by SOFIA DANA SANTELICES (IAMSODAMSUPERB)
I love VS and I Thank you Marisol for delivering great service I Salute you for being friendly sweet.
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February 2023 by Linford E.
Unfortunately my daughter was discriminated against by the manager of the store. Very shameful to treat anyone with stereotypical, ignorant behavior. I will not mention the name of the manager as that won't help the situation, but I hope they reflect on their actions and strive to treat others respectfully in the future.
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January 2023 by Crystal M.
Went to the mission valley store last night and was very disgusted. All the shelves have an inch at least of dust and dust and dirt are flying all over the register area. My eyes and throat immediately closed up that I had to leave the store. Also, lack of customer service available.
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January 2023 by R.A. S.S. (Toni)
First time in this store and being in a wheelchair, not that much space to be moving around without bumping into something.
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December 2022 by Mayrq G.
This store makes me feel so uncomfortable, its like they follow you around like if you are going to steal.. especially the old lady .. i think she is a manger. They have very bad vibes in there.
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December 2022 by Abraham Fernandez
I'm not sure if the workers had a poor attitude because I was a guy buying a gift for my girlfriend, but it really made me feel as if my business was not welcomed at all. I ask an employee a question and she gave me a short answer then left, and other employees would give me a dirty look. Definitely wouldn't recommend this place nor will I go there again.
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December 2022 by Ross Shiny Kiss
Terrible service with Victoria secret employees on a few occasions I’ve past and I noticed that they do not like to help the clients, they do not want you to ask them anything, they get upset they look at you very ugly and if you look for help they pretend not to understand you or simply tell you that there is nothing of what you are looking for. I recommend you pay close attention to your staff, since as a client one prefers to stop going to Victoria Secrete.
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December 2022 by V L
Worst attitude and customer service ever !! My husband and I went in this store no help or so ever which is odd for a victoria secret store !!!! Tell you what lady ( at the front door) you don’t deserve that job or any other Job actually with that nasty attitude of yours!! I will go spend my money elsewhere !
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November 2022 by Carmen Simpson
The lead or manger with the pink hair was so rude to me when I went in today. She was mad I opened a rob to check the size . She had the biggest attitude and didn’t even look at me when she was telling me about the rob . Worst customer ever .
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August 2022 by Gabrielle A.
Ruth was literally so helpful she is such a shining example of what every employee at Victoria secret should strive to be. She really helped me find something amazing and made me feel heard. Thank you so much Ruth!