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March 2024 by Bill Loy
This pharmacy is outstanding. I have been using it for many years. The staff does everything they can to help me time after time.
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March 2024 by April Valentine
They’ve hired more staff and are very sweet. They always do the best they can. I get text messages when meds are ready.
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January 2024 by SPS
Impossible to get hold of them.i even tried pressing the Physician choice in the phone after waiting an hour, and they didn’t pick up. They should lose their license
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December 2023 by Brian Dickerson
Nobody answers the phone when refilling medicine. They deserve to be reported to CDPH
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December 2023 by Scot Cherry
I was amazed when I saw that anybody would give these people anything less than five star reviews! The people that work this pharmacy do everything they can to get what you need for you as quickly as possible. I go in once a month but they remember me by name, and they do everything they can to get me what I need as quickly as possible.
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December 2023 by Justin Swick
Called over multiple hours during the workday and they never respond. Pharmacy most likely not staffing properly. Cannot even meet the lowest bar required for service.
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November 2023 by Marina
They don’t answer their phone! I’ve been calling for three days now, no answer. Are you kidding me? Pharmacies are supposed to serve people who are sick and in pain, and here they simply ignore them. They may be understaffed but I can see from reviews that this problem has gone on for years, and apparently nothing is being done to fix it. Amazing.
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October 2023 by Dan G.
It's a grocery store. Staff doesn't know where items are but if if you wonder around you will find what you need. Produce is ok but not the freshest
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October 2023 by Tii B.
Don't work here, they give you a schedule of 28 hours for overnight. Then they get mad when you follow your assigned schedule, and don't stay late to help them finish. It's makes sense to me to just schedule the overnight people for the time you need them. This is one place that expects you to be kind and give up Your free time... when they could have just scheduled you more than 28 hours. Where was the kindness when I needed decent hours? ...and then they wonder why they can't keep employees.
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October 2023 by Marnie Barnhorst
I had such high hopes that the wonderful friendly people in the Pavilions Pharmacy would be able to handle my prescriptions. I was disappointed. They never answer the phone. It sometimes takes two or three days to finally contact someone there. Although most of the staff is lovely and helpful, I did happen to have a very negative encounter with one of the pharmacy staff who answered the phone, but then said she didn’t really have time to talk to me and hung up. Why did she bother to answer the phone? I would love to support my neighborhood pharmacy, but I’m afraid I just cannot do it under the current circumstances.
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October 2023 by Carol P.
I have lived in La Jolla and shopped at this store for over 50 years. 50 years ago it was a small town and very friendly. My parents shopped in the store even prior to that. The prices at the store within the last year have doubled or tripled. I'm not sure if it was because of the change of name or because they've decided to market to tourists with their products. I understand also, that the clientele in La Jolla can be quite difficult to deal with. I am not. As I am checking out, the checker doesn't even look at me talk to me and the person bagging my groceries is disrespectful to me I make a point of thanking them And they just look the other way and treat me like I am nonexistent. I'm not sure if it is just the way the world is now or things are changing in my hometown, but it's very saddening and disappointing. Let's show some love people!
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September 2023 by Jack M.
The Pharmacy is terrible. Understaffed and overstretched. And to make amyters worse they are rude. Done with them.
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September 2023 by D. S.
Pavillions? A joke. The bakery stuff they make is terrible, the rest is old. Same old mediocre overpriced Cons.
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August 2023 by Anne G.
This is without a doubt the worst managed store around. Shopping is difficult, no sense as to placement of the inventory, dirty, parking is dreadful, and even dangerous.The only good thing about this store is the checkout people. La Jolla deserves better.
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July 2023 by Arnel D.
Used to frequent this place 25 years ago. Excellent spot for a quick pick me up if you need coffee or even food.They have a decent floral department too!Easy to get in and out of and it's never too busy.Dropped by here one night to grab a soda and gum.Was in and out in a flash.Wouldn't hesitate to drop by again when in the area.