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March 2024 by Peter C.
Dropped by today after a nearby appointment in order to buy a sandwich for a quick lunch before a movie. In the past I considered the store to be the best Vons in San Diego. NO MORE! The woman who "served me" today at 12:30 pm was a sloppy lazy person who should be shown the door IMMEDIATELY! Her excuses "We aren't set up for lunch yet". Oh really? It's half past noon. When were you planning to open? She had trouble finding the bread. Only had sourdough and whole wheat. She made me a stingy sandwich. My guess I got less than 1/8 lb of roast beef. I requested salt and pepper on my sliced tomatoes. "We don't have any". Here's a suggestion - go find some you lazy creep. I'm pretty sure she could have found salt and pepper in the store. I was nice. Not demanding. I was the only customer. THIS IS UNACCEPTABLE! How long have you been pretending to work at this flagship Vons? Store manager: take note. People like her will ruin your business. There is no fixing an employee like her. IGNORANCE is a temporary condition. It can be remedied, however STUPID is a permanent condition that lasts a lifetime! FIRE HER IMMEDIATELY!
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February 2024 by Mark B.
I was in this store and the refrigerators were not working they had ice blocks in all the fridges . To my horror I saw the lower trays where all the food is stored . The food was removed and all the filth can be seen in the lower compartment. An ideal place for bacteria and fungi to dissipate . Totally dirty and probably never cleaned . As the fans blow to circulate the circulate the air this dirty environment may help to disperse the filth and contamination throughout the refrigerators and onto the products about to be bought and consumed (eaten) a total health hazard . This store to be handled by the health department . See photos and to be precise I can see the lot numbers and recent dates of expiration on top of the containers for reference and health department report
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February 2024 by Matthew Foster
Trying to do a FedEx dropoff. Watched no fewer than 5 employees clock in and walk off within 5 feet of me at the "customer service" desk. 10 mins and no service. I'm out. Will I shop here in future? No.
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January 2024 by Candace C.
In town lodging at an Air BnB and forgot some essentials. We had planned to go to another store but they were closed. Von's was on our route so we stopped the car and headed in! It was about 20 minutes til closing so not many shoppers. We grabbed our items and a few other goods and headed to the register. To my delightful surprise, Von's is part of Safeway, which is a store in my market, so I was able to take advantage of the sale prices by being a Safeway Club members. Our cashier Zen was really nice and funny. I grew up shopping at Von's with my grandmother in another city. I'm grateful my recent shopping experience was an example of what I remembered as a child.
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December 2023 by Chris P.
Photos of their incredible Deli team from tonight with their manager on duty. THIS is *my* neighborhood go to market! The whole team here is stellar... We've been with Ling since her Albertsons days in North Park! This is how your neighborhood market ought to be! Six outta five stars tonight, ladies & g. Way to crush it!! Other two pics are of a young couple living their best life, & I'm totally here for it!!
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December 2023 by Robin H.
Best Vons. Period.I don't know who Von is but I want to meet him/her/it/lizard, whatever.
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November 2023 by Saul Ceja
Super cool underground parking lot 9’ in height clearance, truck with ladders on rack? No problem.
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November 2023 by Julia G.
I decided to venture out to this Von's even thought it's not within walking distance of other places near me. I picked up items I saw on the weekly flyer that were perfect for me to bring to a potluck that evening. I was pleasantly surprised by the cleanliness and modern feel of this Von's. Also, the customer service in both the deli and bakery was beyond amazing. They were each so helpful, friendly, warm with a smile on their face. The sales are great too but you have have a membership. It's worth it and simple to sign up. I picked up 32 chocolate chip cookies for $5. Cookies were fresh and crispy on the outside and tasted like they recently came out of the oven. I also got two orders of the Friday special 8 piece fried chicken for $5. Everyone said the chicken tasted like homemade southern fried chicken. I think I'll start shopping here too.
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November 2023 by Jack Hayman
I shop frequently at Vons Washington St location. The only problem I have occurs when standing at the deli counter attempting to get attention from the employees. This morning three women were behind the counter at 9:30 AM. One of the women wearing a patterned turban finished serving a customer as I approached, then turned her back to me to speak to the other female employees behind the counter and walked away. The other two employees behind the display case would not make eye contact with me or acknowledge my presence at the display case. I asked if anyone would assist me as they smiled at each other. After no response I left. I seemed to be intruding,
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November 2023 by Judith Wenker
The employees are largely a dedicated pro customer group. I love the pharmacy staff. I fell in the store this week and the pharmacy staff made sure i was ok, had me sit in their waiting area for awhile and were soooo comforting. THANK YOU PHARMAS!!
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November 2023 by Priscilla G.
David from the bakery was AMAZING! I've had bad customer service here but continue to come sadly out of convience...but this morning I was in a rush to pick up a cake for work..walking thru the store no a single greeting or ask if I needed help (which I did) ..David was the first and only to stop what he was doing, put his cart to the side and ask right away if he could help in anyway...he was so attentive,patient, and welcoming. He even went above and beyond to get me muffins I was looking for that hadn't been put out yet. If this store recognizes team members for a good job or giving customers great customer service, he deserves it! Thank you David! Still DONT recommend their Starbucks at all. :(
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October 2023 by Tommy D
Decent store overall, but while somewhat friendly, the deli department is completely incompetent. I ordered 2lbs of meat, sliced thin; the two pounds ended up being about 15 slices. “Thin” - right. I don’t understand why this place can’t seem to get good help in the deli, but it is due to the deli that we don’t shop there any more.
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September 2023 by Jazzi K.
A deli that doesn't serve a fresh customizable sandwich but has people making sandwiches to package and put on the refrigerated side ? Odd...
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September 2023 by Chris Peila
The whole team here is stellar… We’ve been with Ling since her Albertsons days in North Park!!! Unsure why @google can’t get their hours right in their maps… Blong told me they gave them the correct hours… They’re open until *midnight* daily!
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September 2023 by Victoria Phillips
I don’t understand the rudeness of the employees. They seem very unhappy and annoyed by any question or even a greeting. Today the checkout woman was rude and almost hostile. I asked why there were no baggers. She literally threw items into my bags with no regard to keeping them usable and safe. I packed my own bag to relieve her of obvious distress at having to do her job. Prices continue to rise. Are they giving raises? Cutting back on staff? If there were any other large market, I would certainly go there. The Vons has Mission Hills residents reluctant captives.