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March 2024 by Sara B.
I've had so many bad experiences at this store, I don't even know where to start. Today was the tipping point when I was told "we don't cut salmon" by the butcher at the meat counter. Interestingly, I have bought cuts of salmon almost daily for the past 6 months and yesterday, the exact same butcher cut my salmon with no issue (although he was far from friendly then either)... when I said this, he began arguing with animated gestures so I just left. Other highlights of my terrible Vons Garnet experiences: being accosted by the self checkout woman who insisted how many bags I had didn't make sense for how much my total was, and then proceeded to check every single item to the receipt, failing to even apologize after she realized that I indeed was not a thief; being randomly told by a produce worker walking by that I'm too skinny; and coming outside to a naked man in the parking lot taking a leak on the car beside mine. Although the last one isn't really Vons' fault I guess. Anyway, 10/10 don't recommend coming here and I no longer will, despite it being in my literal backyard. It is 100% worth it to drive further and avoid the dumpster fire that is PB Vons
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February 2024 by Zachary R.
Routinely lines more than halfway down an aisle. Would be nice to be able to shop here and not have to wait 20 minutes to checkout. Tried to talk to the manager and she said they have the appropriate number of registers open. Why are lines this the status quo here?
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February 2024 by Carolyn Grace
My review is of their gas station. Specifically about employees. Jose should have been fired a long time ago. There are countless complaints against him. I know this because a Von’s representative told me this. They told me he should have been fired by now.Jose is antagonistic and passive aggressive.Whoever does the hiring needs to do better.Then there’s a guy named Nolan who refuses to take cash at 7:00 pm because he closes out his register an hour and a half before they close. ???This is a corporation. So not surprised. Owned by Kroger who is mostly owned by Vanguard ?There are several small, locally-owned gas stations around. I’m going to stop giving my money to this America-hating corporation and support them instead. I suggest you do the same.
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February 2024 by Andrew Buensalida
Unprofessional. Guy with a mustache in deli named Jose was rude. I was asking what part of the chicken he picked up was called. I asked if that was called a wing. He says "don't worry about what I call it, how many do you want". I think he's covering up the fact that he doesn't know what it's called.
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January 2024 by Kevlar
i ordered on the app and had curb pick-up. It was very smooth and easy. Everything i ordered out of $175 in groceries was received. i highly recommended this service. There was no extra charge. i simply let them know i was on my way through the app. Parked, gave my space number, and the grocher came out with a cart full of bagged groceries. So cool!
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January 2024 by Vaporwave Rick 2025
Check your receipts. I was picking up some frozen veggies and french fries. Saw an offer for 10 tv dinners for $1 each if you buy 10, and digiorno pizzas for $4.99 if you buy 4. I usually don't buy frozen dinners but for this price, I did. When I got home, I saw they charged me full price for everything. Nearly $30 overcharged. While that is a lot of money, its not worth my time and aggravation to go back and attempt a refund. I'll just never go back. Trader joes and Ralph's are close by and I've never been price scammed by them. Sad, because I've been going there for years.
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January 2024 by jeff kennedy
I generally don’t care enough to write reviews but after this trip oof. I don’t expect to have an amazing experience at a grocery store but a certain level of professionalism is always nice. Mainly came in for some chicken (that was out of stock, what’s up with that…) had to ask excuse me multiple times to the butcher for a rain check, was told to go the service desk where I was told, what do need because the desk is closed. Said I only needed a rain check and the clerk made the experience feel like I was completely wasting her time. Also overhearing complaints from a coworker about how someone was on their 15 was pretty disheartening to hear. As if they’re not allowed to take a rest… the whole experience made me even forget other items I needed too. ??
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January 2024 by Lisa Urbanek
This store needs to fix the Chase credit card situation. This is literally the only place I can't use Google pay.Also, at least try to teach the bag packer that eggs go on top.
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January 2024 by Janine Fredette
Vons is conveniently located but it's more expensive than Ralph's. It's usually busy with terrible lines, blocking foot traffic, to the registers.
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January 2024 by Mike Robbers
Overpriced
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January 2024 by Fran L.
Tried to buy a bottle of water from a bin this morning marked $1.00. Scan wouldn't allow - "help" was on the way. 3 clerks and almost 10 minutes later, problem is that they were selling individual bottles used from a larger pack. This delay was going to happen with Every Customer trying to buy one of those waters. Really stupid and such poor customer service! This Vons is truly the worst store in the area!!
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January 2024 by Saraleah P.
the middle aged shorter white lady with big black hair is unhinged and will accuse a paying customer of stealing then proceed to go though your bag with her bare hands and ask if vegetables are organic or not. obviously she is off her meds and needs a lot of help. Will never return until she is banned. She also proceeded to call security over since I weigh 110lbs carrying 3 bags of groceries. I realize I am a threat to society...the way she humiliated me and never apologized after matching every single item to the receipt. I have no words. Goodbye.
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December 2023 by Alexander Nelson
The store is always stocked well and I like shopping here. It's just so different from other Vons stores. Wayyyy different.
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December 2023 by Colette Wilkins
They don't even carry whole frozen chicken... What kind of grocery store doesn't sell chicken.
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December 2023 by Scott Katerle
Customer service desk is the worst ? nobody wants to help you or it's closed due to lack of help ?