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March 2024 by Y M.
Overall I like the store. What I can no longer stand is the service at the deli counter. They have taken to preslicing the deli meat, and you get to purchase it by roughly the 1/2 lb, we have nicknamed these as "mystery" meat. You can pick up pre packaged ham that is labeled Black Forrest, yoou get home it's actually hiney ham. The worst is the "imported" ham that I just bout at $13.99 per pound - it was actually deluxe branded ham which is one of the lowest grades. If you want more than 1/2lb, you stand at the deli counter for 10 minutes while they pretend that you are not there as they don't want to help you. Getting deli meat from Stumps from now on
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March 2024 by Billy B.
Wow! They close at midnight. But they close the restrooms at 10pm. So I had about $200+ worth of groceries and when they told me the restroom closed at 10 I straight walked out and left that $200+. That makes no sense. I can understand locking the restrooms to keep the homeless out but a paying customer?!?! Who makes these rules?!? Is this why this store has a 2 star rating?!? Luckily I've grown up. In my younger days I would have reminded them why you need to keep the restroom open for paying customers. I have no doubt that May would have left poo somewhere to be noticed with a sign stating why. Sometimes I miss the younger me.
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March 2024 by Marc J.
They're getting "1" star because EVERYTIME I go there, rarely, even though it's only 2 blocks from my home, because the checker's, one in particular could care less about being on "any'" level of "welcoming," "pleasant and smiling," or even "approachable!" One would honestly ask, "DO YOU LIKE YOURJOB?" Because his/their attitude "sucks" BIG TIME!!!!! Maybe because of the "color" of my skin??? Just know l'm "sick and tired" of the "piss-poor" attitude at this particular VONS!! This is why I do MOST, if not 99.9% of my nousehold shopping at Costco and my FAVORITE Grocery store, "FOOD 4 LESS," in Hazard Center...miles from my home, but always pleasant and helpful employees and checkers.
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February 2024 by Dannielle Dickinson
Always wonderful service and variety of goods thank you for this service
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January 2024 by mark fogerty
It's a grocery store............... They sell groceries. They also have a pharmacy. I do prefer Vons over the other.
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January 2024 by Travis Barnes
The lady that works the Starbucks name tamika should get a raise along with the young lady name Connie they really go out their way to help people people that are hard workers like tamika and Connie deserve some recognition for all they do so I will talk to corporate about the job they are doing if they are not rewarded. It's only fair don't you think
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January 2024 by Mason Darrough
Produce sucks workers hate there life there cant blame them in this economy understaffed ...self check out is the future for alot of places I guess
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January 2024 by Mike Robbers
Bad ham that was sold to me, so gross I don't want to go back and return it
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January 2024 by Steebie McNeal
Great customer service..The staff is fantastic..the seafood counter has great personalities
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January 2024 by Andrew Dingman
On my one visit so far, this particular Vons had a "protein mix" of mushrooms that included what I'm almost certain are Maitake mushrooms. Those are pretty darned hard to find, and one of my favorites. Not bad on a day when the amazing semi-local mushroom farm was closed.
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January 2024 by PVY Services Paodavy
Found everything, a little pricy but convenient
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November 2023 by Merle Headley
Michael the store manager thought it was appropriate to cuss at my wife over a refill of the Starbucks coffee. Then when confronted by me scream like a girl for security. I've never encountered anything like this. this person needs his employment terminated. See you soon Michael
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November 2023 by Rita Suina
Well organized, clean store. Staff very friendly and helpful. Favorite store in the area.
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October 2023 by Byron Hunt
Ordered 4 items online 3 of 1, 1 of the other. They were out of the 3. To get a refund you have to go inside the actual store, and wait. No one is ahead of me, but I have been waiting 30 minutes while they call a customer service rep on the PA system. They seem to always be out of certain items as if they don’t anticipate demand. The money should be returned automatically. Gigantic waste of time. Don’t order anything online or expect them to have things in stock.
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September 2023 by Daniel Conley
I fear shopping here because of being overrun by violent and aggressive, deranged homeless vagrants. I went to get something quick in the evening since this is my closest grocery store and a homeless degenerate smashed their window with a brick or something after being challenged for shoplifting in the store. I appreciate that they have security but damn, the city needs to do more to keep the peace. UPDATE: Downgraded to one star. They barely staff with cashiers which would be fine if they had more than 4 self serve check outs. The line for the check outs for self serve is 10 people long. Forgot ice and boy that was painful having to waste 10 mins to dash in for that. Especially when half the self serve are blinking for assistance and no manager was available. If you are going minimal staff at least let us serve ourselves