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November 2023 by Dane Pearson
Unbelievable this place, I'm frequently here because of convenience but after today, I may think differently and advise others to do the same. if it isn't enough that I come here regularly and typically have to allot an extra 5-10 minutes because no self check out and barely any registers open, earlier in week just one line open and line went all the way deep into aisle, never have I witnessed that in store in my 30+ years of existence.Today tops it all though person in floral wouldn't check me out when I was there with flowers and then I asked if able to cut for just 1 stem couldn't do that. I mean the lack of quality customer service just amazes me. I work in staffing and people would do anything for job here.Terribly disappointing. Only plus is one person who works at register Thomas, he always brings great service and a game
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October 2023 by I Review Stuff
Great selection, very clean. Best Vons that I’ve been to in quite a while.
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October 2023 by Y Sun
I love this Vons and always go there fore grocery shopping.
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September 2023 by Marcela Raices
The worst grocery store with the worst customer service!!Always just one open registerNobody works in this store. I have contacted you many times and nothing changes. There is always huge lines and nobody helping people. The express checkout is a normal checkout because it is the only one. There is nobody in the customer service counter and there is no self checkout. Yesterday I literally had to leave my items and go to the vons in Black Mountain Rd which is a normal grocery store with employees that work. It was faster to drive and shop again than to wait! I even told the cashier it was unbelievable. I will NEVER come back to this store even if it is closest to my house. I find it funny that you take time to respond reviews instead of supervising the store and making sure that employees are actually working at this store!
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September 2023 by Brad Kvederis
High prices and no self-checkout. Often just one lane open, get ready to wait. Last time I went there, only one checkout lane with 6 people in line, one guy scanning and no one bagging, while 3 other employees stood around talking at the customer service area until someone complained. Get your act together.
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August 2023 by Alexandra
Love that they are open early. I came around 6am and this was the only place open, besides Peet's coffee.
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July 2023 by James Amberg
The pharmacy has a lock box to deposit your expired or unneeded pills. This helps keep a safe home.
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May 2023 by HowieL
Huge nice Vons with NO self checkout. Want to grab a sandwich and checkout? Get ready to wait in line. Lame. Get with the program, Vons! Ralph’s always has several self checkouts.
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May 2023 by Cassie Misa
Huge store,plenty of produts,sales galore ,customer service is excellent there.always a good shopping experience
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May 2023 by Bob E.
Von's is a scumbag operation.1.) They've tried to be a monopoly by buying up all competitors.2.) They charge far more than everyone else around, and sometimes they have "deals" where you input your phone number, but often the machine doesn't register it and you don't get the deal they advertise. Their "deals" are still more expensive than the regular prices at Ralph's and Target anyways.3.) Low selection compared to competing supermarkets.4.) They often don't have enough people on the registers and they don't care. Lines can sometimes take 40 minutes.....if you're d*** enough to waste your time here.It's better to burn gasoline and go farther for your groceries. Luckily, Target across the street has groceries for far better prices. Or go to Trader Joe's. Or Aldi's. Or Ralph's. Or Stater Brothers.
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March 2023 by Ridge G.
Only one clerk during the peak hour and it felt like in Costco lines. This is not one off thing. Wish they can improve the services and value their customer time than saving few bucks by keeping inadequate staff.
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March 2023 by Marisa L
This Vons has nice wide parking spots. The store is rarely crowded. They usually only have two check stands open though, so you'll often spend awhile in line.
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March 2023 by Eileen Cunningham
Pricing. Not as many specials or sales. Hare the phone coupons and checkout with the phone wallet. Card should work for everything @!
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March 2023 by vegan strong bro
Needs mote vegan options but it's not a bad place to shop
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February 2023 by Josh B.
I'm here once a week buying groceries. The cashiers are all great.My problem is TWICE I've purchased chicken salad sandwiches, on crescent rolls, and they've had bones in them (now in their defense, I've bought another 10 that didn't have bones in them, so they can get it right a good percentage of time)When I showed the manager, I wanted her to see how big the bone was (almost 3 inches), she just kinda looked at me. She then said, "Oh yeah, I know who does that. I'll talk to them."I felt like she should have offered me another sandwich or something, but I didn't want to say anything. I didn't want to sound like THAT GUY. The one that complains because you want something free.
