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December 2023 by Ann Marie S.
Really? At 9:30 a.m. , nine people in line and only one teller?!!! I go here because it's convenient but this is ridiculous. Two stars is even generous!
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July 2023 by Carrie M.
This location in 4S Ranch is not open on listed Saturday hours. Please update. Thank you.
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May 2023 by Cecilia T.
Had to come in on THREE separate occasions for the same issue that was not addressed by WF card services. Mind you this is my lunch break too. Definitely deserves a zero, but one of the bankers Lorenzo turned it around. I definitely would not be a customer here anymore if it wasn't for Lorenzo who was so kind to help me prepare and send my documents with promptness and professionalism. Thank you Lorenzo for your help, courtesy, and professionalism!
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May 2023 by Mohammed Anees M.
I wish there was a way to give to zero rating here. Every time you walk into the branch, people are twiddling their thumbs. No one steps up to talk to you or serve your needs. In this particular case, their manager Lorenzo Mata and business correspondent Mina Shah were just sitting there. When asked, they both didn't want to help. Mina said she had an appointment in 10 minutes. She was doing absolutely nothing. All we needed was four pieces of information (beneficiary for an account set up) that would have taken a person of average intelligence less than 2 minutes to note on a piece of paper or a printout. But no! These geniuses did not want to do the work. I'm not sure how these people get hired to work in customer service at these worthless banks.
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January 2023 by Ronald Z.
Just horrible service , banker with bad attitude at this location. Avoid if possible
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October 2022 by Mel Itz
Fields themselves seem nice. Well maintained dirt. The bleachers and dugouts are dirty and filled with litter.The view from dugout is cluttered with equipment making if difficult to see all of the game. Single porta potty in decent shape all things considered. Decent number of trees but bring your own shade because it isn't enough. There is a sewer plant behind the field and seems to have a lot of annoying flies. Bring a fly swat!
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July 2022 by Nina V.
Today we had a huge issue with our accounts.My wife had contacted bank people. She scheduled an appointment right away. She went to this branch, spoke to this wonderful person Mathew Cawley. He handled our problem with such a professionalism. He was super nice and simple amazing human being. We've been Wells Fargo people for over 30 years, and the never let us down. But Matthew had taken too the next level.Go 4S ranch branch!!!!
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May 2022 by Norbert K.
Admittedly, I only use this Wells Fargo branch for its drive-thru ATM. It is easy to access and certainly convenient to my shopping in 4S Commons.
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February 2022 by C M.
Customer service here is atrociously bad. I'd really suggest anywhere else... waste of time.
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December 2021 by Greg K.
How can a bank not answer their phones, every day and lots of times during the day. Pathetic
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November 2021 by Melissa Itzkowitz
Fields themselves seem nice. Well maintained dirt. The bleachers and dugouts are dirty and filled with litter.The view from dugout is cluttered with equipment making if difficult to see all of the game. Single porta potty in decent shape all things considered. Decent number of trees but bring your own shade because it isn't enough. There is a sewer plant behind the field and seems to have a lot of annoying flies. Bring a fly swat!
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September 2021 by Catherine J.
I am very disappointed that the 4s branch is no longer open on Saturdays. It's a huge inconvenience. Not sure why they closed.
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April 2021 by Anita C.
I am very disappointed. Our family has had accounts at Wells Fargo for over 30 years including checking, savings and mortgages, always in good standing. Our son who recently graduated from college was denied a credit card in spite of having a fairly large saving account thanks to saving but he had no credit history... not many 21 years olds do. I am very disappointed in the lack of loyalty to long term customers who are in good standing. We are considering moving our family accounts.
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November 2020 by Vishal D.
Visited here to create an account, and they were responsive, quick, safe, and efficient. They were respectful and mindful and followed all the precautions. I was able to take care of the business I had during a lunch break, and they even scheduled a follow up call to see if there was anything I needed that was not discussed during my meeting. Would highly recommend.
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November 2020 by James B.
Being a customer for 40 yrs I wish I could give 5 stars. Sadly Wells Fargo is shutting this location down at 12 noon on Saturdays which is an absolute joke. As a local business owner this is very frustrating.
