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December 2023 by Fidal Zora
Devon Wesley has costed me nothing but time!! I suggest you work with anyone else except him. He does not care at all about your needs and will leave you with no responses for weeks at a time! Extremely unprofessional and unacceptable especially under the circumstances considered! He is the “senior banker” at this branch which is a total joke! I’ve began working with a new banker at another branch and I’ve made more progress in one hour than he has done for me in a month! Unbelievable
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July 2023 by Hoang Le
Best customer service ranch ever!First time I went here was a year ago and they supported me as best as they can to create my bank accountThis year I came back to do some additional information about my bank account and they still do their best job to help me. Once again I have to say thankyou to the manager and Devon (I think that is the other banker's name) and the banker worked there a year ago is Alexis and especially Alejandro for helping me out .He even called me to make an appointment a little bit more time to make sure I have more time to get to know all the information I need for my credits
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July 2023 by Arthur Le
Best customer service ranch ever!First time I went here was a year ago and they supported me as best as they can to create my bank accountThis year I came back to do some additional information about my bank account and they still do their best job to help me. Once again I have to say thankyou to the manager and Devon (I think that is the other banker's name) and the banker worked there a year ago is Alexis and especially Alejandro for helping me out .He even called me to make an appointment a little bit more time to make sure I have more time to get to know all the information I need for my credits
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June 2023 by Chris M
Most of the staff is kind and helpful, but for the first time in my life a had a bad experience with a staff member and in this case it was the manager. She is definitely not management material, after over an hour of going back and forth to try and find a solution to withdraw my money and was unsuccessful, they sent me away without giving me my id's back and causing me to drive back the next day with almost 2 hours total drive time to wells fargo and back to my home. Very unnecessary and would recomend someone a little more competent to run a bussiness of that caliber. Because of this bad taste from here on out I have decided to bank elsewhere and recommending friends and family to do so as well.
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November 2022 by Charlotte Blanck
My family and I made an appointment with Devon to fix some online account issues and get our kids set up with ATM cards. This required creating new accounts, clearing old ones out, lots of signatures and lots and lots of patience. Devon was a pleasure to work with. He engaged the kids throughout the process with questions about their interests, he offered them solid advice on how to manage their money and was just awesome overall. We are very grateful for his help!
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January 2022 by Gary C.
I would give them a 0 if yelp allowed me to. I've been a customer of the SR branch for 25 years. Wells used to be the best in banking, now they are a JOKE. The SR branch is "temporarily closed" as is the next closest one at new Vons in SR. I'll match their temporary closure and one-up them... I permanently closed all my Wells Fargo accounts. Good riddance... Now a happy Chase customer and they are OPEN!
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October 2021 by TMD
The people were great. They kept fighting the computer system until, 40 minutes later, it completed the transaction.
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February 2020 by Masoud Tebbi
This Afgani manager did not let me to Close my account plus not helpful wants to deal another banker!
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January 2020 by K Walker
The Worst!!! I have been with Wells Fargo Bank for 23 years but not at this branch. I cant stand one more month having to receive bad cust service at this branch. Decided to to Chase.
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November 2019 by Joel Rizzo
Great customer service
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January 2019 by Jaclyn R.
I came to this bank to get a document for school notarized and wow such amazing service from one of the gentlemen there, he was so kind and fit me into his schedule, as the other notary was with a customer and would be a while. He was very efficient and did a great job adjusting to my out of state notary requirements. I am so impressed and highly recommend this bank.
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September 2018 by Thuy N.
This is my favorite Wells Fargo branch. Super nice and helpful staff, convenient 24/7 drive thru atm and great location right by Vons, Starbucks, Postal Annex etc that I can utilize when running errands.
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July 2018 by Brenda H.
Another five star review for this WF branch thanks to Alec and all the other friendly staff! Everything is calm and clean and everyone is kind and caring, every single time I visit this location. Opening a new account was quick and easy, thank you Alec!
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August 2017 by John Harby
I AM NOT A PSYCHO - SORRY
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May 2017 by Don E.
Wells Fargo Bank-Scripps Ranch is horrible. The management staff are idiots!. I finally had it after ten years with them. Closed my account this morning and took my money to San Diego County Credit Union.
