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November 2023 by John Foster
This is where you go when you have a burning desire to spend much more on an item than you have to. Great for last minute, must have it purchases... Other than that, avoid like the plague.
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November 2023 by MD Culp
Stocked good. Helpful staff. Plentiful parking.
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November 2023 by server computer
Wonderful customer service. We bought a dometic fridge in San Francisco for extra storage for an ocean passage, it passed away going down the coast. Amanda in customer service arranged a replacement for us even though it was slightly past the 30 days after I explained we didn't have a way for dometic to mail a replacement, and we were in dire need if the storage for the 39 day passage with 4 people on board. We were well taken care of. Thank you!
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November 2023 by Gary Rodriguez
This place is in serious need of a shakeup. The stock is limited at best even for basic components, the parts counter NEVER answers the phone and staff seems to be having more fun socializing than doing actual work. This is a last resort place now which sucks because now I have to drive all the way to El Cajon from the beach to get parts at a fair price and speak to more versed sales folks. This store has truly earned its right to title of WORST Marine. I only give it 2 stars for the fairly cheap aftermarket parts they offer, which don't last but for budget minded clients who don't care for the best, they work and get things out of the shop for me.
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November 2023 by Derek Scammon
Employees are too busy to sell products. I walked in, and found myself the only customer. Needing to purchase some line by the foot for a project, I made my way to the line locker and stood around for a while, but no one asked if I needed assistance. No problem, there were a couple employees setting up what appeared to be a clearance table, and talking animatedly between themselves. I made my way over, and stood being ignored for nearly a minute, until one of them asked if I needed something, to which I responded that I needed some line. I was told, "Ok, we'll help you in just a minute". I thought that was strange, but returned to the line locker awaiting the promised help. After several more minutes idly standing around with no assistance to be had , I concluded that asking the employees of West Marine to sell me products was clearly an imposition on my part, and left.
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November 2023 by Tywysog Llywelyn Cymru
After sailing down the coast of California I may say that this is the best West Marine we have been to thus far. Lee was especially helpful hunting down parts to ensure that the proper autopilot would be obtained for our vessel.
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October 2023 by randy b.
This is one of the biggest West Marine's in the country. I've never had any trouble ordering parts or getting advice for a project. They have a good selection of stuff in stock for most projects. They do get busy. My advice is get your supplies in the evening and not try to go in the morning of the day your trying to get your boat chores done.
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October 2023 by Sean H.
Drove all the way down to Point Loma from Ramona to buy dinghy parts only to be bitched at by a rude ass employee. Thanks Christie. I'll never be back.
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August 2023 by silverseal99
If you need it bad, you get it bad... Nice folks, helpful, but limited stock of quality merchandise but at exorbitant prices. Plan ahead and buy online or get scalped...
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August 2023 by Nataliya Arditi
We visited this store several times after we purchased new boat. We had to return items several times a s well.. ? Everything got as expected. The stuff was very friendly and experienced.
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August 2023 by Grant Noble
Francesco handled a difficult with grace and tact. Made me feel understood and comfortable. Francesco did a great job representing West Marine
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August 2023 by Guadalupe G.
Today i called for stock check on oil. I was answered but put on hold, after 5 minutes i started driving to the store from national city after another 30 minutes still on hold. Come to find out the oil I wanted was not at the store. Not sure why or what they were doing but definitely not happy
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July 2023 by Connor Method
Boat-saving experience with David in the Engine Parts section...had a crisis with some fiberglass damage and David came to the rescue with some timely advice...incredible selection and amazing staff...can't recommend this store enough!!
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July 2023 by Carrie Jennings
Store was clean and well stocked but when checking out the lady cashier was rude
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June 2023 by Billy T.
Great service! Had a great selection of yetti products and great swim wear! Definitely will visit again!