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December 2023 by Skyler D.
I had to call this pharmacy 5 times in order to ensure they would fill a prescription correctly, I'm still on hold with them because they continue to screw up. My doctor wrote my RX for a 90 day supply. My prescription refill was delayed for days when I was completely out because the staff was unable to follow directions. They kept filling it for 30 days. The doctor wrote it for 90. As of now they still have not been able to fill my prescription correctly and I do not have access to my medication. I will seriously never use this pharmacy again as they've continued to make my life far more complicated than it needs to be! Just follow directions and fill the prescription as the doctor instructed, it really isn't that complicated!
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November 2023 by Albert R.
The pharmacy sucks! If they screw up they blame it on you. Use mail order instead. Not worth it! If busy they hang up the phone or say your stuff isn't in stock when it really is. Some of the staff need training on customer service!
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October 2023 by Garrett A.
Scheduled an appointment for vaccines and still waited 45 minutes. The pharmacy at this location is always keeping you waiting. But, the pharmacist was nice!
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October 2023 by Kevin S.
Great experience! This Walgreens pharmacy has truly caring pharmacists and staff. The Pharmacy manager, Pardis, took the time to answer all my questions and ensure I left with a clear understanding of my medications. The entire staff work with a smile, creating a welcoming atmosphere! If you're in need of a reliable and patient-focused pharmacy, I highly recommend this Walgreens pharmacy and their exceptional manager, Pardis! It's clear that she genuinely care about their patients' well-being.
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September 2023 by Jonathan S.
Robert at the pharmacy, a minute after technical closing time, with a true kindness, helped me with insurance issues. Note it. Thank you Robert.
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September 2023 by Linda G.
Boo TP Walgreen's Pharmacy. I called to see if a prescription was there and to ask them to make it and I would pick it up the following day. I WAS ON HOLD TO SPEAK TO THE PHARMACY FOR 25 MINUTES AND THEN THE LINE CUT OFF. SO I CALLED BACK, WENT THROUGH THEIR F****G PHONE TREE AGAIN AND WAS AGAIN CUT OFF. Such inefficiency! So embarrassing. Like being in a third world country. Walgreens: Hire more help. The clerks in the pharmacy are run ragged. I have a heart condition. I think Walgreen's Pharmacy made it worse today.
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May 2023 by Lo S.
I love this Walgreens!!! So lucky that it's near me and open late! The staff is always so nice and friendly when I come in. Even when I look like hot trash (always) or come in with a sketch shopping list (qtips and rubbing alcohol) they're always so sweet and kind. I have a special rapport with the guy who's here late at night (call me if you're reading this lol) he's amazing and everything. I'm really writing this review because I just went in there with a "coupon" to earn $9 with a purchase. At the register the girl helping me was like, "you know this is to earn right?" It was so sweet of her to check in like that!!! And I came in to buy toilet paper and bought a metric shitton (get it?) like it's still 2020, and she gave me plastic straps to carry it home!!!!! Seriously my hero. Actually thinking back I think I've submitted surveys to Walgreens.com or whatever for the great service I've experienced here. I don't do that often, so you know my love is serious. Had to make it Yelp official!Btw they have a pretty good beauty section, they have things that I feel are niche or hard to find like the brand of dry shampoo I like and even some things you normally see at Ulta/Sephora and not a drugstore. Just as an aside, and this could happen anywhere of course, there are often sketchy activities going on closeby. People like to hang out around the store, this week I saw a man and woman doing meth right in front of the parking lot. Like not hyperbole, just your casual Tuesday afternoon activity. But that's not the fault of this Walgreens and s*** like that is basically always happening up and down University anyway. Just a heads up!
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April 2023 by Shayna S.
Worst customer service at pharmacy since they got new people just got off the phone with them and couldn't even speak because they were talking over me and rude and disrespectful when I asked questions and margy or margret hung up in my face and Ted lied when I callled back and said she did when I have someone right here who heard the whole conversation Ted is very unprofessional only Sue and the other guy does there job correct and also the girl with the colored hair this isn't okay.
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April 2023 by Ben Garver
Down for repairs.
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April 2023 by Stephanie K.
poor customer service. not super stoked with the way i was rushed when asking for help.
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March 2023 by Richard S.
Ordered online Covid tests and was told that they would be ready in two hours, but I never received any pickup instructions. I went to the pharmacy and stood there for ten minutes while staff completely ignored me. I tried to call but the local number directs you to a call center where they are completely unhelpful. Not recommended.
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November 2022 by Scott S.
Worst pharmacy I've ever used. Every time I have tried to get a prescription filled there is some kind of problem, they don't have it in stock or they are waiting for prescriber approval, etc. Good thing I don't have a critical illness and need drugs on time!
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October 2022 by Doug G.
Was on vacation in San Diego and staying a block away in Hillcrest and happened to need some allergy meds (who knew allergies would follow me from Nashville to CA!?!) and so we swung in this Walgreens. I was after the basic allergy meds plus a cough/decongestant and to my surprise they were wiped out of meds of this variety. The shelves looked like they had just been ransacked and unfortunately there was no alternative or additional stock available per the staff. The staff was apologetic and tried to help me figure out an alternative, but again they did not have anything beyond pain relievers, so off to another location I went. I will say that the store was a bit disheveled and worn down. Could certainly use some sprucing up conditionally and some deep cleaning...
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September 2022 by Sonya C.
I spent more than an hour trying to get my prescription. In this time, they kept trying to give me another person's medication that had the same last name. I repeatedly told them my full name and they did the SAME mistake 2-3 times. Not once did they ask to verify any detail of the prescription or account before handing me over a bag that wasn't mine. I mean, giving me details regarding someone else's prescription (with name) is clearly a HIIPA violation.
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April 2022 by Simon M.
Pharmacy a Running joke in the local community Lazy rude staff, run by a manager who obviously dies not care & has no business running a pharmacy
