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December 2023 by Shaunna M.
Shout out to my new Windsor besties Alisha and Jasmine!!! They were incredibly helpful, friendly and personable!! 10/10 would recommend this store on their customer service alone! Great selection of dresses and a very well kept store as well.
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November 2023 by Ed SaNtOs
Good amount of options for dresses. Well organized store.
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November 2023 by Kelsey Kirkland
I had the BEST EXPERIENCE AT WINDSOR!!!!!!!! the two beautiful girls, Sydney and Elsie, were absolutely phenomenal!!!! Extremely helpful in every way possible! I found an amazing beautiful dress for my birthday this year and another dress for formal wear! I would absolutely recommend this place to anyone looking for formal, party, or high school events! There's is the absolute best! I will be back to buy again!!!!
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September 2023 by Vivi G.
Probably one of the worst fitting room customer service experience ever... and I work retail so i'm not just making this up. Young short girl working the fitting rooms clearly seems like she hates her job and doesn't want to be there.... I smiled at her and she didn't even greet me (probably because I interrupted her conversation she was having with a co-worker as there was a line of 3 people waiting to use the fitting rooms) she just snatched the clothes from my hands and put me in a fitting room.... then proceeded to bump into me later in the store and didn't even say sorry? Not one word came out of her mouth while assisting me like AT ALL and her vibe was so negative... I understand people have bad days but if you can't keep your composure then you're better off finding a job other than retail. Strongly recommend retraining your employees on better customer service. The cashier on the other hand was lovely and sweet but definitely never coming back to this location, should've just trusted my gut and went to the one in Plaza Bonita.
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September 2023 by Claudia Ale
So disappointed. I loved a dress and I couldn’t find my size so I asked one of the salesperson if she could check online for me. She told me they didn’t have it in store, any store nearby and that even online they didn’t have it. I loved the dress so much I got a size bigger even though I know a size smaller would’ve fit perfectly and much better. I get home check online and they have size small online. I’m so disappointed because I live an hour and half away from my nearest Windsor.
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August 2023 by Cecilia Almazan
Love shopping from Windsor! Quality and style 10/10! Definitely recommend for all type of occasions! ? got assisted by Baneen from Parkway Plaza was super helpful and welcoming love her vibe definitely coming here again!
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August 2023 by Kylie S.
Came dress shopping with my mom and sister and there were nice selections, but the customer service could have been better. The young girl working the fitting room kept aggressively asking how many pieces of clothing I was trying on. I know the limit is 6. And I'm not gonna steal a $20 dress.. we were just trying to enjoy our shopping time together and we kept getting rudely interrupted. The cashier ringing up my mom was rude too. Definitely need some more customer service training here
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July 2023 by Bronwyn H.
Service was amazing! One of the employees went all around the store and grabbed me a handful of dresses after asking me a few questions. She was so sweet I wish I could remember her name to put on here but regardless, love this store:)
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July 2023 by Deandra Calvin
This place is great for when you need to find a great alfit or accessories!
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May 2023 by Rsä Tall Man
Investing and getting positive returns is all I ever wanted and am glad I found it. Thanks to Mrs. Rochelle Nelson for her great skills of mining and trading in my account, very diligent in her work. All I did was invest and within 7days I made profit. Contact Mrs. Rochelle Nelson, via: Facebook:Rochelle Nelson WhatsApp:+13016159610 Email:
[email protected]
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February 2023 by Judith J.
Customer service was 100% I believe I spoke to the manager Sydney over the phone. When I arrived to the store Sydney greeted me, while she was assisting other customers. She asked me what I need it and I didn't wait more than 5 min even though she was helping her current customer. I want to highlight Vanessa, not sure how long she's been working there, but I'm happy Vanessa was there tonight. She went the extra mile and literally put a whole outfit together for me. I hope they get commission because I literally bought everything she recommended from shoes, jewelry, dress, and fur coat, and few other few things. Vanessa has an eye for style which I appreciate it very much. I was in such a rush if it wasn't for her I would of came home disappointed. I didn't get what I had in mind or what I wanted, but I got something ten times better. I hope to see Vanessa grow with this company or even become a designer fashionista! When I get compliments on that day I'm going to make sure Vanessa name is mentioned. I will definitely be coming back to this store to get more outfits :) The only thing I would suggest is to try to keep the dress that have sequence away from satin /silk dresses. I wasn't able to get the size I wanted because the medium dress was damaged :( Thank you Mission Valley for making my first visit here an amazing one. I know Vanessa job was not to put an outfit for me but she took her time, while assisting other customers as well. Sydney ( I hope I spelled your name correctly). Thank you once again. O yeah one more comment, the fitting rooms did smell kinda funky, so maybe have some Lysol in the fitting rooms or sanitize them as customer leave.
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February 2023 by LINA M.
I love Windsor clothing and I'm so familiar with their sizing. However, this location never has anything left on their clearance racks during a sale. Either they are putting out very little or everyone is just beating me to it but they hardly have anything good on the racks. I'm also never greeted here when I walk in and nobody ever asks if I need help.
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January 2023 by Allison P.
Lily is amazing! I came in so stressed out for an outfit. She was patient, caring and helped me through my entire purchase. Thank you so much. You made my whole day
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December 2022 by Kylie P.
Just had the most amazing experience thanks to Vanessa. Was super overwhelmed trying to find a dress for an NYE event and she helped me the entire way through. From helping with different options to comforting me through a decision, she was the sweetest soul. If it wasn't for her, I would've gotten overwhelmed with too many choices and probably just left altogether. THANK YOU for your help. Also, Riley at checkout was also so kind and helpful. Went above and beyond searching around for an additional size. Thank you!!! Will 100% be back and will definitely be buying much, much more. Thank you both for being so sweet and helpful!!!!!
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December 2022 by cheyenne fain
I had the best experience with Sydnees help, first and only dress i tried on i loved and bought which is always so hard to do for a wedding! She was so helpful not only to me but the customers in front of me and greeting everyone as they came in. The store was clean and everything was easy to access, even with a stroller!