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October 2023 by Ly N.
Restoring a 1947 Craftsman Benchsaw. Ace had so many odd bolts, springs, pins and parts I couldn't name. MICHELLE helped me find them all with the greatest of ease as well as comic relief. Ya just can't get that service at Home Depot.
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October 2023 by Georgina T.
The people who work here are truly helpful and kind. They treat normal people, who are easily overwhelmed by hardware, with dignity :) James, Ray and the nice lady at the front desk were so welcoming today. This store is jam-packed AND ORGANIZED. Everything is neatly displayed. I don't live in the area, but when I need knowledgeable service, I make the drive. The 5 star rating is totally deserved. Thank you San Dimas Ace Hardware.
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August 2023 by Steve Sperl
This place is great.They àlways have what I am looking for.The staff is knowledgeable and extremely helpful.
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August 2023 by Jeff B
Bought a few screens from Ace Hardware in San Dimas over the past few months. I had to take one of the screens back four times because the screen tab kept coming off. They fixed the tab each time, but didn't make adjustments to the screen being too large. Now after they made the screen the wrong size they told me I had to pay extra to have it adjusted again because it was over 30 days since I bought it. It was made wrong. I had to take it back four times and they wanted to charge me more money to fix it correctly. I spoke to someone on the phone, who said he was the manager, about the situation and he said that that was their policy. I explained if that was the case after coming back four times to have it fixed that I'll never go back there again. He said that's fine with me. SO I WONT.
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August 2023 by Barnum Angelique
When you buy an old house in a old neighborhood you treasure your local hardware store, the place with the thousands of bins full of all the stuff you need for a house in your neighborhood AND the guys and gals are friendly and knowledgeable! Sooooo much better than the big stores, easy parking, free popcorn (YES I know!!) The prices are LESS than Lowes, and after a bit, they'll know you by name. My latest favorite place, I've yet to come here with allllll the projects I've got going and not found exactly what I needed! All that and a little bell on the front door, love the hometown feel of this ACE!!
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July 2023 by Danielle D.
I came in to Ace and right when i walked in Neil offered to help me, he got me the product i needed right always and explained exactly how i would fix what was broken. The service was exceptional and i couldn't be happier with the entire experience. I had gone to 2 other store before and ace had exactly what i needed with better service than anywhere else! Thank you Neil!!!!!
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July 2023 by Aza Nice
Great staff who knew where everything was, have a wide selection of stock, better than the larger chains
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June 2023 by Yannie Yeung
Went there like 8 minutes before they close. They did not say any mean things to us or kick us out. They still helped us out as much as they can. Appreciated it!
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June 2023 by Ron Glasby
Very polite and helpful staff. Very well stocked and organized store.They had what I was looking for, nuts made of stainless steel. Always a pleasure ?.
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June 2023 by joel macias
Really glad to have found this place by a good friend very very helpful and have all the parts you need and tools for your home and garden no matter the year especially the staff is knowledgeable and friendly
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June 2023 by robert newton
The best hardware store around, great knowledgeable staff, if you have any questions or need any ideas for home or garden maintenance come here!
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May 2023 by Tracy Triplett
I usually find what I'm looking for better than the larger home depot or Lowes. I can get help and expert advice quickly and the prices are much more reasonable! I just replaced a window screen for $27. Other places wanted more than double and it was ready a day earlier than promised. They are very dog friendly. They petted, took a picture for their store and gave my dog a treat.
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May 2023 by Terry L.
I have never been to a more friendly store than this place. It's a feeling where they just treat you like family even though it was only my first time. From the lady at the door with a warm greeting and after knowing I'm here to pickup a online order, she directed me to the back and she spoke to the back person with her intercom to let them know I'm coming. When I walked to the back, the man who gave me my order explained to me in detail making sure I ordered the right component for my breaker. I would highly recommend this store or I would only go back to this store if I needed anything in the future.
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February 2023 by Eileen Shannon
It's seems really small. But they always have everything I need at this place. It is wonderful and all the staff is knowledgeable and very helpful. Much better than the two larger hardware stores nearby.
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January 2023 by Christie R.
People here are very helpful and pleasant. It's like walking into another era, everything u need in a small plave.
