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March 2024 by Nyla D.
Been there twice. The first time I was there with my entire family of 6. Everything we needed for our snow day trip was in store: kids snow boots, sled, etc. The space was well organized so we were able to find what we needed quickly and with ease. The customer service was very good. They were helpful in answering all of our questions and they even seemed happy to help. The second time I went the cashier was helpful giving me advice for parking up in the National Forest area and let me know where else I'm able to buy the passes in case we need them. Her advice was priceless as she did not have to let me know since they offer what we needed right there in store. What a gem of a lady. Will definitely continue to shop there for all of my families sporting good and snow day needs.
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February 2024 by Jeanette C.
My husband and I visited this location. He was searching for comfortable work shoes. The store manager who assisted him was extremely knowledgeable, courteous, and friendly. The store was cleaned and well-lit. Customer service was great.
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November 2023 by Sandy C.
Came with my dad to buy him some shoes , Brian helped us and he was very nice and friendly
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October 2023 by Kate Mackay
We went to try and find a one brace for my daughter, difficult to find on our own. But they had a large selection to choose from. Prices were comparable to Amazon. Friendly employees.
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September 2023 by J G
Good people working there. They say hi as soon as you walk in and very helpful.
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July 2023 by Darla D.
I always see this place but had never stopped in before. I was stopping in to find something for a family member. I was provided with great customer service, and they were very helpful. I definitely will come back, I wasn't expecting to find items that I would like, honestly several items did catch my eye. I will be back!
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July 2023 by Christopher R. Abbey
They had a helmet. That was what I needed. Thank you Big 5. Your job is complete.
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June 2023 by Andres M.
Helpful employees, great service and they have what you need, employees are super welcome to clients
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June 2023 by Jeff Kelley
I really like shopping here at Big 5 !! Especially for knives, socks,shoes, and other sports equipment!! Thanks Larry for excellent customer service and know we know each other cause I am kinda a regular customer!!
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June 2023 by Raymond Santos
Always a great selection. Prices are reasonable.
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May 2023 by Eileen Shannon
They have a good variety of shoes at reasonable prices. I always find what I need.
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March 2023 by Henry S.
thank you to Noel for helping me with a recent purchase. They were out of stock in their location but he phoned a head to the next location to confirm they had what I needed. He even had them check the condition of the item before I drove all the way over there to ensure that there was no damage. Super helpful super nice super kind super appreciate the help thank you Noel
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March 2023 by Justin
I got what I needed. Not the best price I wanted. It's convenient to get outdoor items for next day or urgent needs.
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February 2023 by Carole B.
This store lacks customer service! Period .... I hope the management sees this review considering they lost a great customer today! My husband went to the store to purchase amo the sales person there sitting chatting with another sales people didn't even acknowledge him at all.... When he requested to buy 1000 amo the guy responded "oh no you have to come back, I'm busy now" WHAT?? Who does that? We are truly disappointed with this service and will never step a foot in this store again! Your loss
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February 2023 by Chill D.
Bought a pair of Nike shorts from here and a few days later the logo started to peel off. I call the store to request a refund and a shift manager named Ricky tells me that he can only give me store credit. I reminded him the product is defective and he says he cannot prove that and I told him the logo is literally peeling off and his eyes can prove that and he proceeded to tell me the best he can do is give me store credit. Why would I want store credit? I want my money back. What kind of game are they playing here? Avoid this store.
