-
April 2024 by Graciela C.
Wow wow wow !!! The manager Christina, disgusting attitude. Horrible customer service. It's sad we go there alot for over 6 years now. Everyone has been great. Not sure how she holds this position.
-
April 2024 by Estella S.
Customer service at the Costco in San Dimas tire department is terrible! I walked in, waited for like 10 to 15 minutes since nobody was at the desk. When I finally asked for help, the employees in the back got all mad at me. The only person who wasn't rude was Samuel. It's disappointing when there is a lack of attentiveness and professionalism from the employees. Waiting for an extended period without assistance was frustrating, and encountering rude behavior only adds to the frustration.
-
April 2024 by Francine L.
Costco in San Dimas has an indoor food court that I don't see that often in California locations. They have quite a large parking lot as well with other stores surrounding it. I know it's weird but sometimes I like changing up my Costco runs and venturing to other cities just to check them out. I like this one because there is a Yorgutland and also a Habit Burger in the same plaza. They have options for food so if you get hungry afterwards you can stop by at one of the food spots. During different seasons they also carry a lot of interesting products. Such as right now there is a ton of outdoor gear like if you go camping.
-
April 2024 by Kristina L.
i prefer this costco location than city of industry or irwindale. so much more convenient when shopping. no rude people. no mess. nice and helpful staff. our son likes to come to to get samples sometimes. last time we went to irwindale the staff was rude and the customers. i wish they had more kirkland clothing products though! on location.
-
March 2024 by Mary M.
I normally love Costco but today not so much. I stood in line and waited. I tried to return a food item that was unopened and it happened to be expired. I have never tried to return an expired item but I was going to make it and realized it was expired. I asked again after the cashier said I couldn't return it and received another no. At this point it was already scanned because she was distracted talking to a coworker about Starbucks. I reached out through Costco online and they referred me to the warehouse.
-
March 2024 by Ingeniero S.
Love this Costco, the employees, and the service. Today unfortunately an employee named Vinny (at returns), criticized my decision to return two frozen food items that tasted horrible when making them. Vinny told me that I shouldn't purchase such items if I intend to return them, as if I purposely bought these to return. This comment not only disregards Costco's return policy, which I was merely following, but also undermines the trust and confidence I place in the store's commitment to customer satisfaction.
-
February 2024 by ramon ramos
Great prices. Got gas this morning. No wait and gas was only 4.65
-
February 2024 by Seo Young “Julie” Kim
Good place!!
-
February 2024 by Tamara Walton
Always love going to Costco on a Friday night. Short lines
-
February 2024 by Don C.
As a Costco Member for many years I've frequently enjoy the price values. What I yet to enjoy is extended courtesy. Employees rarely smile. No friendly greeting at the entrance. Today I purchased a hot dog and drink . I was given a beverage lid for my drink but it had a crack so I went back to the counter, asked for a new lid. I replaced the lid, and now my hand had a drink. My other hand had a hotdog I left the damaged lid on the counter. The employee was very snarky and said the trash is over there. You left your trash here, she could see my hands were both full and she didn't offer to help me out. As a courtesy to a member, how easy would've been for her to just take care of that for me. I wonder how Sam's Club treats their members.
-
February 2024 by Lidia Small
Some cleaning items are cheaper at Costco. Than Sam's club.
-
February 2024 by Patricia Underwood
Very nice friendly staff. Easy returns and easy shopping
-
February 2024 by Christopher Bayer
Seems a little crazy to review a Costco, but wanted to send a shoutout to all the employees that make this store look and function as well as it does. Always very tidy and well organized. Let’s not forget the Hot dogs…right!!??? Great prices and great food at Costco. Fueling is work the wait saved .50 a gallon on premium fuel
-
February 2024 by Jose Bahena
Good place to shop
-
February 2024 by Alicia N.
Most Costco locations are nuts when it comes to parking. Between Chino, Montclair, and Alhambra, this location is the best one. Its parking, gas lines, and checkout lines are the most reasonable in my opinion. The store is usually well stocked and well organized. It's rarely overwhelmingly crowded. Definitely my favorite location in the area.