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February 2024 by NPCgoodboy
Mondo the maintenance guy is great! Came in and quickly fixed the problem, huge thanks to him!
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February 2024 by Charlize Hernandez
Mondo the maintenance guy is very helpful and has great communication!!
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December 2023 by Sean Larson
Someone needs to have grammar lessons when writing these notices and emails. Every week the water is shut off randomly. Maintenance is great, but after the original staff and Virginia left, it has gone downhill.
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December 2023 by Dan Sczepaniak
Michael McGee provided OUTSTANDING service on a maintenance call. Replaced a washer/dryer, fixed a toilet and also fixed our screen. Very professional. Just AWESOME!!
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December 2023 by Maged Shehata
Michael McGee is quck ‘ professional and fast thank you
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December 2023 by stacy ware
Michael Mcgee from the maintenance team was really fast to resolve an issue I had with my unit. He knew exactly what the problem was and fixed it right away. Thank you! The maintenance crew here is the best!
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December 2023 by Joshua Ramirez
Maintenance Tech Michael Mcgee was really great! He came and got the job done quickly. We had a window in the kitchen that was not sliding correctly and now it slides smooth and easy!Very nice guy, respectful, and knowledgeable! It was a great experience
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November 2023 by Rosemary Kiertzner
Mondo, in the maintenance department for Eaves San Dimas Canyon Apts, is super helpful and friendly. He goes out of his way to help the residents by fixing whatever is needed quickly and efficiently. He is knowledgeable and a good guy. ? Good job, Mondo!
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November 2023 by Marcos Tarula
Want to give a shout to mike our maintenance man here at the facility. We just moved in a few months ago and has already exceeded expectations. Friendly with all the residence here and goes above and beyond. In this short time that we lived here I can’t thank mike enough for addressing anything and everything in a professional and timely manner making living here at Eaves a great place to live . Thank you Mike my family and I love it here!
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September 2023 by Ray A.
This place is horrible for the price. We're so mad we stuck in this lease. We figured it's San Dimas, a nice city but damn. I guess it's based on which part of the complex you live at. The back is ghetto af. Yelling all the time. Luckily I live in a decent part. We keep it clean but bugs everywhere. Roaches,it's pissing me off. Mold in the bathroom. Do yourselves a favor a look somewhere else. I can't wait to get out
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September 2023 by P B.
Long story short, a very close family member had passed away just before I started looking into moving to this location because I wanted to cut down on costs and save money. So, when I first came to tour this property, I told the person from the leasing office, Andrea, my situation and the reason why I was looking into the property. I told her that I would be using all of the money that I had left to move there and that I would not be looking to move until the lease ends or longer because the plan was to cut costs and save.I was told that the unit that I was interested in was not ready yet and that I would be shown a comparable unit. I had no problem with that. I looked it over and felt that it was a suitable unit and the community seemed to be to my liking. So, I went back to the office and set a move-in date. There was only one date that worked for me and the office to have the movers come because they were closed the other days.I set a date to bring the cashier's check for the deposit and move-in but, it had to be changed. From that point forward, I was not able to reach Andrea to set another date. I tried and tried and almost decided to cancel everything because I could not reach anyone. But, I finally heard back from her and agreed on a date. I even mentioned to her that maybe that was a sign that I should not go through with it but, she assured me that it was not. Looking back, I should have followed my instincts and dropped plans to move-in there.Anyway, I arrived with the movers on June 7, 2022 and went to the office to give them my cashier's check and get the keys and move-in documents. Then, I went to unlock the unit so that the movers could get started. As soon as I opened the door and took a quick look inside, I was pissed. The floor was dirty, the kitchen; stove, counter tops, cabinets, etc. was dirty, the bathroom was dirty, and the bedrooms were dirty. The unit was not move-in ready.My first thought was to storm back over to the leasing office, give them the keys and paperwork, and demand my cashier's check be returned but, my next thought was, "But, what then? Where will I go, what do I do with my belongings? How will this work?" It was late afternoon and my choices were far and few. This company had me! I did not have any choice but to proceed with the move-in and trust that the company would reconcile the issue.I was told that the phone calls to the leasing office go to the call center. So, I immediately sent an email with photos to Andrea to inform her of the issues.I received a quick response apologizing, making excuses for some of the issues, and saying that the other issues would be resolved. But, a week later, my suv, which was parked in assigned parking, gets ants all over the dashboard, armrest, and other areas of the interior. I emailed Andrea and she apologizes again and tells me that they will treat the assigned parking area. I told her that I was concerned and not happy because that suv was a lease and the company would charge me more all damages. Then, a couple of weeks passed and nothing had been done, except I was told that the assigned parking had been treated twice.I emailed Andrea and did not get a reply so I contacted Hernan, who also worked in the office, and told him what had taken place. So, I had to get rid of my suv before it was completely ruined and I have to pay the hefty price for it, they kept dragging their feet, not replying, and slowly making some repairs. I decided to move out and that I should be compensated for the inconvenience. They gave me the run around. I demanded to speak to the district manager but, ended up speaking with the community manager, Ellie, who did not care and just wanted to get rid of me by offering me about 1/2 a month off of one month's rent. That was a joke! I am still trying to resolve this with corporate, who offered me even less. I should never have moved here!This place is really dirty outside as well. I would not recommend this location nor the owner, Avalon Bay Communities, to anyone!
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September 2023 by seth laila
I see how u guys get all good reviews when i tell the truth about a dump for 2800 a month is for rent and its taken down. TRUST ME DO NOT RENT FROM THIS DUMP
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September 2023 by P B
Long story short, a very close family member had passed away just before I started looking into moving to this location because I wanted to cut down on costs and save money. So, when I first came to tour this property, I told the person from the leasing office, Andrea, my situation and the reason why I was looking into the property. I told her that I would be using all of the money that I had left to move there and that I would not be looking to move until the lease ends or longer because the plan was to cut costs and save.I was told that the unit that I was interested in was not ready yet and that I would be shown a comparable unit. I had no problem with that. I looked it over and felt that it was a suitable unit and the community seemed to be to my liking. So, I went back to the office and set a move-in date. There was only one date that worked for me and the office to have the movers come because they were closed the other days.I set a date to bring the cashier's check for the deposit and move-in but, it had to be changed. From that point forward, I was not able to reach Andrea to set another date. I tried and tried and almost decided to cancel everything because I could not reach anyone. But, I finally heard back from her and agreed on a date. I even mentioned to her that maybe that was a sign that I should not go through with it but, she assured me that it was not. Looking back, I should have followed my instincts and dropped plans to move-in there.Anyway, I arrived with the movers on June 7, 2022 and went to the office to give them my cashier's check and get the keys and move-in documents. Then, I went to unlock the unit so that the movers could get started. As soon as I opened the door and took a quick look inside, I was pissed. The floor was dirty, the kitchen; stove, counter tops, cabinets, etc. was dirty, the bathroom was dirty, and the bedrooms were dirty. The unit was not move-in ready.My first thought was to storm back over to the leasing office, give them the keys and paperwork, and demand my cashier's check be returned but, my next thought was, "But, what then? Where will I go, what do I do with my belongings? How will this work?" It was late afternoon and my choices were far and few. This company had me! I did not have any choice but to proceed with the move-in and trust that the company would reconcile the issue.I was told that the phone calls to the leasing office go to the call center. So, I immediately sent an email with photos to Andrea to inform her of the issues.I received a quick response apologizing, making excuses for some of the issues, and saying that the other issues would be resolved. But, a week later, my suv, which was parked in assigned parking, gets ants all over the dashboard, armrest, and other areas of the interior. I emailed Andrea and she apologizes again and tells me that they will treat the assigned parking area. I told her that I was concerned and not happy because that suv was a lease and the company would charge me more all damages. Then, a couple of weeks passed and nothing had been done, except I was told that the assigned parking had been treated twice.I emailed Andrea and did not get a reply so I contacted Hernan, who also worked in the office, and told him what had taken place. So, I had to get rid of my suv before it was completely ruined and I have to pay the hefty price for it, they kept dragging their feet, not replying, and slowly making some repairs. I decided to move out and that I should be compensated for the inconvenience. They gave me the run around. I demanded to speak to the district manager but, ended up speaking with the community manager, Ellie, who did not care and just wanted to get rid of me by offering me about 1/2 a month off of one month's rent. That was a joke! I am still trying to resolve this with corporate, who offered me even less. I should never have moved here!I would not recommend this location nor the owner, Avalon Bay Communities, to anyone!
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August 2023 by Eric Matthew
I've lived here for about 4 months now. Its been a great place to call my home. Hands down I can say the maintenance people are on it. Any problem I report I get a quick response back. Mondo Flores has been making sure we are taken care of.
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August 2023 by Frankie Delayo
Very peaceful community with good upkeep of the common areas and great maintenance team Mondo and Jemerson is very attentive on all maintenance calls very considerate of your home and always follows through after repairs to check if anything else is needed!
