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January 2023 by Google user
if zero stars were a thing i would choose it. Mainly because of the lady at the front and the attitude i received over the phone when asking a simple question. If they hire people like that then i don’t want them touching my truck.
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January 2023 by Ćôñńør Åćkérmäñń
if zero stars were a thing i would choose it. Mainly because of the lady at the front and the attitude i received over the phone when asking a simple question. If they hire people like that then i don’t want them touching my truck.
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June 2022 by Adrian Attrill
I have been a customer of LGE-Cts for over 25 years. Excellent customer service and work!Adrian
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July 2021 by Tamerlane Bastes, Jr.
This shop fell off. Can't even get a phone call back. Negative stars if Google allowed.
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July 2021 by James Saldana
This company is a joke and will not stand behind any of their work and do not return phone calls
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February 2021 by KImberly F.
At one point I really liked doing business here, but unfortunately this place really disappointed me. I had a problem with theft on a truck that they built. I had no idea what was on this truck. All I knew is that it was beautiful. I have spent quite a bit of money here, and never expected the outcome that I got here. At one time my truck was worth $80,000 all day long. I needed to bring my truck back here for them to inspect it for me to see what had been taken off of it. I am a female so I did NOT know exactly what I had because I am not a mechanic. They would not even give me the time of day to help me out. So the reality of it is I lost alot because I wasn't able to make a claim for the dollar amount that I deserved. I also tried to take it one step further and get documentation from Rick, and he said "Oh We Don't Have That". We changed computer systems so we don't have access to any of that, and then I asked for previous work orders, and he said no to that too. So the result is I am stuck with a truck that is now to me is a rolloing pile of junk. I've been told by others that this truckmis missing a lot of stuff from the theft inclluding having a different driveline. So if that tells you how serious this is and how much I needed there help and didn't get it. Just know that if you decide to go with this business and have them build a truck for you, it is a must to keep all of your paperwork. If you don't you will probably get the same result as me.
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March 2020 by Mike Pattison
I ordered the parts for my truck in december. They still are not in. Sara does not return phone calls and is never available when i call in the check the status of my order. Ive already paid over $2000. Im very disappointed at this point.
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March 2020 by Louis Hubert
EXCELLENT product knowledge & customer service!
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February 2020 by Roy T.
I trust this shop more than anywhere. All my toys finished right here. And they never letting you down. They always do a great job from inside and out.
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February 2020 by Andrew W.
*BUILDER BEWARE* I have had my truck build complete from LGECTS for about 2 months now. I wanted to see if any further problems occurred, thankfully nothing has. I came to LGECTS just before Black Friday. I was told they have been in communication with the companies I was putting on my truck during SEMA. They said deals were not likely this Black Friday(2019). They promised if any Black Friday deals from Method would happen they would be honored either buy Method or by them. I decided to start the build instead of wait for the possible deal. A few days later method had 20% off. LGECTS told me they would not honor the deal after competition which took longer than expected. Method said I had to deal with the shop I purchased from. The savings is only 250 dollars. However on a 10K dollar build every dollar helps. When I initially drove home I realized the truck was crab walking down the freeway and later my tires rubbed. They told me to drive for a few hundred miles and then have the suspension re torqued. When I realized the tires were being gouged from the rubbing I brought it back to the shop. They continued to shave off more of the bumper for clearance. And they had to realign the truck 3 times for proper steering and rear end tracking. My complaint about this whole process is if you agree on a promise then follow though. If you are not an A list celebrity or bringing in a SEMA build (their SEMA builds are next level! The reason I came here) beware of mediocre product control. The products I bought are great! CTS suspensions are great. Method wheels look awesome. Toyo Open Country M/T are great tires.
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December 2019 by Xavier L.
If you only Corvette you know how much of a pain in the a** these bumper clips can be I'm writing this review several months later and about 1000 miles later many driveways gone up and down some of them not so nice I check out my bumper clips perfectly intact and perfectly lined up merry Christmas guys thank you for the great job
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August 2019 by Elizabeth H.
I don't know how they get business if they don't answer their phones. Really hard to get a hold of. before even speaking to them I can tell their customer service is crap.
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August 2019 by ralph roberts
After a catastrophic failure to my truck's suspension I dropped off my vehicle without any notice to them on a Saturday. I talked to Teresa on Monday morning about the issues at hand. I called to check in every day around 2pm about the status of my truck. I was told everyday that someone would call me back. It wasn't until Thursday that I heard back telling me that they would look at my truck Friday morning. I received a call Friday afternoon with my estimate and I went in to sign a work order.
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August 2019 by Ralph R.
After a catastrophic failure to my truck's suspension I dropped off my vehicle without any notice to them on a Saturday. I talked to Teresa on Monday morning about the issues at hand. I called to check in every day around 2pm about the status of my truck. I was told everyday that someone would call me back. It wasn't until Thursday that I heard back telling me that they would look at my truck Friday morning. I received a call Friday afternoon with my estimate and I went in to sign a work order. Look, this was my first experience with LCM and at first I was disappointed at the time it took to get a tech to look at my vehicle. I can tell you now it was because they were extremely loaded with work. There must of been 15 other vehicles in queue and now I know why. I cannot say enough good things about LCM. They thoroughly inspected and diagnosed the trouble with my suspension and gave a fair estimate on new parts and installation. Upon my inspection of the work completed I noticed their attention to detail. They painted the new parts and they even put new labels on my Fox shocks! When I drove away the alignment was dead on. My truck rides now as if it were on rails and it feels like a brand-new ride. So when you go to LCM don't be surprised if their white board has 15-20 slots filled with customers ahead of you. My only suggestion would be if I don't have an appointment, be up-front that it can take 4-5 days to inspect my vehicle. Make it an opportunity to talk about the shop and what your work means to your satisfied customers. I am now one of their satisfied customers and I will be back!!!
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July 2019 by Preston H.
The most honest and fair pricing I got out of 3 shops! There was minor damage to my 2018 Sierra's bumper from a vehicle that rubbed against it at low speed in a parking lot and misaligned the bumper and damaged some of the plastic. I explained to LGE CTS that the people who hit my truck were going to pay cash to get it fixed and avoid the insurance fiasco. While I got quotes from 2 other shops who tried to sell me on replacing the entire bumper and claiming there was so many underlying things that'd need to be replaced, which would have cost thousands, LGE CTS quoted me a significantly cheaper price (about 85% cheaper) as they said the bumper has the ability to be adjusted to re-align the bumper within the factory spec and replace the plastic that was damaged. They did disclose that they would investigate for underlying damage and the price could increase (which of course had me worried I was being lured in with a low price) but as it turns out, Rick, the expert estimator who wrote me up was completely correct on not needing to replace the entire bumper and the quoted price stayed exactly the same and they had the truck finished in one day for me! Definitely would recommend LGE CTS as your first choice to get a fair and honest quote for what your vehicle needs! I also plan to do some custom work to my truck in the future and they are definitely at the top of my list for who I will want to do the work for me.
