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February 2024 by Luis Inclan
The bakery at Vons is excellent. I recommend the jalapeno bread and onion roll, but I went there this time to get flowers because the arrangements and the selections are second to none
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October 2023 by Anita Ron
All employees are helpful and very polite. Minimal lines and good customer service. If your looking for fast grocery shopping this place works.
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September 2023 by Alena C.
THANK YOU to everyone in the Deli Department. I ordered 7 platters with sandwiches, cold cuts and veggies - they did a fantastic job - it was a big hit at our party.
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August 2023 by Jan V
Went to the deli; Michael made me one great sandwich. Seriously I couldn't get anything like this anywhere else. Tickled pink
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July 2023 by Cindi M.
I shopped here today, cashier was Samantha. I said good morning to her, she looked away, scanned my items and asked me if I wanted a bag. I was getting cash back and she looked so disgruntled while waiting for the receipt to print and the drawer to open. This was such lack of customer service. I don't expect anyone to jump through hoops for me, a simple "Good Morning" sets the tone for a better experience. Maybe she was having a bad day or was sleepy, it was 6:47 a.m. when I was there. She expertly displayed that she did not want to be there and was put off that a customer with 3 items interrupted her standing around. I am retired from my job in the pharmacy at Walmart. Customer service is crucial to maintaining loyal shoppers.
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July 2023 by David R.
Been shopping here for years, this location rarely opens more than 1 register, get some self checkout machines Vons, get with the times and help your staff
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July 2023 by David Paul
Very well, kept up, store, really clean. People working there are nice, great location in via Verdi.
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July 2023 by robert yaeger
Very clean store and the associates were very helpful and polite.
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July 2023 by Rose F.
My go-to market for weekly groceries or custom-made cakes or sandwiches. The produce, bakery and cheese departments are plentiful. You will also find all the basic essentials in the dairy, meat, frozen and canned good sections. The liquor department has a VERY good supply of beer, wine, and just about any kind of whiskey, tequila, vodka, gin, etc. So what sets this location apart from other markets? It's the customer service! I've had good experiences in the bakery sections and the cashiers. Many times, the same employee works behind the bakery/deli and also as a cashier. There are two employees that went out of their way to help me. The first one is Zach. I usually use my Vons card to get the "member price." I don't know how to use the app to add the coupons and special deals to get the sale price at the register. I downloaded the app, Zach patiently showed me how to "clip" the sales items in my cart. The second employee (whose name I do not know, next timeI go, I will ask and edit this review) helped me change my cake order for my daughter's birthday. I didn't know that not every emoloyee can order the custom cakes, only a few are trained in this area. I was fortunate she helped me as this was very important and special for my family. I will continue to shop at the San Dimas Vons instead of the Covina location. They offer online shopping and designated parking for pickup.
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May 2023 by Chaplin
I like this place. It's never crowded. No self checkout. It's a little small vs the Kroger / Albertson stores I'm used to in Texas, but I find that gives it a quaint feel. Always clean, beautiful surrounding area and architecture style, selection a tad lacking but understandable for a smaller store.
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May 2023 by Teresa Chan
i very recommend this Vons place in via verde, caused this staff very kind and nice support service, I very love and satisfied anyway, the price is very lower than the other place, love it
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May 2023 by xsnowboarderkpx 1
Took 12 minutes for one customer and one item. It was beer
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May 2023 by Denise T.
I am very disappointed with the deli department at the Vons Via Verde . I love their sandwiches but many times they are out of bread? I mean the whole isle is full of bread to purchase but when I want a sandwich they sa they are out of bread? I have spoken to the manager and she told them to take one of the bread to us.They had a big discussion about how the deli is not supposed to do that . I would not complain but this has happened many times .Do you think if you were having great sales that they could keep bread on hand to make sandwiches? Last week the fellow had no customer and when I wanted a sandwich he tried to have me buy a ready made one . I hope that management can make some changes and find a way to keep bread on hand.
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March 2023 by kevin garcia
Martha is the best manager!
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February 2023 by Carlos Anzora
Rude employees, especially an employee named Santos. Bad customer service and the roses at the florist are always pathetic and barely hanging on. Now that they’ve increased their prices on roses, I will not be coming back. I swing by here every week for 4 dozen roses for my family that’s buried at Forest Lawn nearby. It’s not worth it anymore, I don’t want to feel uncomfortable buying expensive & sad roses.
