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February 2024 by Belinda P
Clean, and nice people
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February 2024 by Rick Hunt
Tried this after all of the nearby Rite Aids closed. First prescription needed a consultation. Called and waited on hold several times and was hung up on. Total time spent on on hold over an hour. Gave up.
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January 2024 by Donna G.
Absolutely hands down the worst service ever. Drive through wait is always 30+ minutes. Prescriptions are lost or allegedly "never sent". The lack of adequate staffing makes this place a miserable experience. My advice is to find another pharmacy that can properly service your needs within a reasonable amount of time.
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December 2023 by jack garbarino
Walgreens San Dimas over the years has deteriorated to such an incompetent Pharmacy that not even I can get through them for 2 weeks try calling they let you on the line for 2 hours I'm very dissatisfied with them the staff came up with excuses that their short staff this is not a place you want to do business with
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November 2023 by Rachel D.
Waiting 30+ minutes for medications ordered days ago seems unreasonable to me. Time to find a new pharmacy. Proximity doesn't mean it's convenient.
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October 2023 by Angie R.
I just picked up a package for the first time here from Fed Ex. The wonderful cashier helped me BUT WHY DID JESSE TELL HER TO PICK UP THE BOX?! I'm furious that he was standing there and TOLD HER TO PICK IT UP WHEN HE'S LAZY A$$ COULD OF POCKED IT UP! She was busy running back and forth cashiering and went out of her way to help me. MANAGEMENT! PLEASE TEACH JESSE HOW TO BE COURTEOUS & PROFESSIONAL! I told him How dare you treat a lady like that when she's was busy! He chuckled and laugh. Jesse, you obviously need the manners and the workout as we all do. Time to man up already! If you were my son, I'd be embarrassed! Thank God my Son and daughters were taught to be courteous bc it's an ugly world and we need all the positivity we can get Angie
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September 2023 by MRS PAO
The horrible photo clerk at this location at 11:00am Saturday September 9th did not ask if we needed any assistant or or help she pretended she did not see us and she had a horrible attitude. We came to print a passport picture like we’ve done in the past. This is where we always get out passport pictures printed and formatted to fit the passport. Last time we came a nice photo clerk helped us and this lady today was rude. She even said “I also can’t cut your picture” we didn’t even ask if she could cut it she just added that to be more negative and ugly. Please don’t come get your pictures printed or taken on Saturdays while she’s there. She was giving hater vibes.
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August 2023 by Carol Prentice
i think it's time to change pharmacies. I waited over a week to get a prescription filled. Had to call several times! This has happened more than once....
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August 2023 by Lori Kidwell
This pharmacy hopes if they ignore you long enough that you'll go away. It worked. I don't shop where they make it too hard to spend money.
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July 2023 by david jesus
Store manager Richard and Jerome have such great customer service. I had an issue originally but they handled it so professionally, it should honestly be an example of how everyone amongst any profession handles a situation. I would 10/10 recommend this Walgreens, even though I’m not an avid Walgreens shopper. I might just become one just because of the great customer service. Thank you
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July 2023 by Angelo Lozano
I just want to thank the pharmacists and the staff that works there behind the counters you guys are amazing I understand sometimes we wait and we're on hold or we're in drive-thru and we're waiting but I also realize I'm not the only customer you guys help everybody as soon as you can and some of us appreciate that thank you very much.
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May 2023 by ICU Alex
I had been a customer for over 4 years, but have had nothing but problems the last 18 months with the pharmacist manager Lisa. There have been numerous times I couldn't get my medications in a timely manner because of her lack of empathy and her frequent interference. I am a retired RN with nearly 20 years experience in Level 1 trauma centers and, in my opinion, she ranks among those who are a poor representation on the profession.
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April 2023 by LOVE ABYSS
The lady that works here is full blown mental. She sold me a green dot card without loading the money then had the nerve to argue that I told her I didn’t want money on it when the whole purpose of getting the card was to put money on it !! I literally walked up and said that my debit card was stolen and I needed the card to load money on for a hotel. I even had $400 in my hand . And instead of saying that she made a mistake she tried to argue about it then goes “well idk how to do it” like what? So why did you not ask for help. Seriously insane to me
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March 2023 by Lisa G.
The absolute worst pharmacy in the area. They are rude, incompetent and take forever only to be told to come back because prescriptions aren't ready. I have had more issues at this Walgreens than I can even count. They lie about calling the doctor for refills causing DAYS delay in necessary medications, they misread a dosage amount on a prescription and gave my daughter 10x the amount she was supposed to receive and I was just told by the pharmacy that my doctor told him something completely different than what they told me. His response- "your doctor lied to you". Seriously? They are responsible for people's lives here. Unacceptable. DO NOT USE this pharmacy if you value your health
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March 2023 by Mark Ludwig
Absolutely the worst pharmacy to use. You can never get in touch with the pharmacy, they make you wait on hold forever. It's so annoying when they put you on a manual hold that eventually just hangs up on you. So you call back only to find out you're waiting for 2+ more people ahead of you. And their STUPID voice assistant is the most annoying thing in the world! I used this pharmacy for over 15+ years and have HAPPILY moved to a new one. This Walgreens stopped being good when techs like Rosemary and Jonathan left.I strongly suggest you stay away from the big pharmacies like CVS and Walgreens and recommend finding a local small business pharmacy - the slightly longer drive is absolutely worth it. Do not waste your time with this god awful pharmacy run by a very controLling pharmacist. I will say the techs here are very nice though.. they deserve a better work environment.PAY YOUR WORKERS BETTER!
