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March 2024 by Caroline C.
A hidden gem! Love this lil shop. Some really good, cute and quality finds! Pricing is just right and the people are super friendly:) The return policy isn't so hot but there are fittings rooms to prevent having to even make a return
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September 2023 by Cynthia R.
The staff was so rude and did not even greet me or acknowledge me when their store was completely empty. Who makes up the outrageous prices for such cheap quality clothing?
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April 2023 by Morgan H.
Do not recommend. Rude staff, horrible exchange policy, overpriced Santee Alley clothes. I love to support small business but they don't care about their customer satisfaction. Don't buy here if you buy something that doesn't fit and want to exchange for a different size they don't care.
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April 2023 by Edna Ornelas
Horrible customer service. Extremely rude owner. I bought a dress for my daughter as a wedding present, size was too big so I went back to exchange. She refused to exchange and said it was final sale. I didn’t want a refund or to get something else, just the same dress different size. The dress was expensive and was not told it would be final sale when purchased. I will not shop here again these ridiculous policies need to be changed. They don’t care about their customers at all they only care about taking your money.All these clothes you can find at santee alley for half the price.
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March 2023 by J ..
went in on a rainy day, cute shop might return again for some dresses the ladies are so sweet
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January 2023 by Anon A.
Cute clothes? YES Overpriced when these pieces come from the Santee Alleys in bulk? YES Rude and discriminative staff? Hell yes Went in to buy something was watched the whole time in both sides of the store and the girl in the glasses kept coming to me "I can hold that at the front" blah blah I always have a bad experience when i come here unfortunately but I always try to give them the benefit of the doubt. I did purchase a few things. Why I did that you ask, to be followed around like I'm going to rob and steal from their cheap store, I wanted to show the girl at the front I was indeed there to purchase and I had the money. These stores are ridiculous. If you don't want theft then don't be in San Fernando! Go to topanga or Sherman oaks or something. Ridiculous. Absolutely my last time coming here.
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January 2023 by Melody R.
I highly recommend NB Trendy for amazing fashion and wonderful customer service. Today they made my birthday complete by setting a side a blouse that restocked (high demand blouse) for me. They're very sweet and accommodating... Thanks again for making my birthday extra special. I will definitely be shopping with you all for life!
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June 2022 by Gris Flores
Super friendly staff. Very accommodating
Thank you!?
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June 2022 by Catrina Garcia
The cutest outfits and ladies are so friendly and helpful!
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August 2021 by Alexis M.
I'm born and raised in San Fernando and love seeing this boutique thrive here. I've shopped here many times and have had nice experiences with the shop owners/workers. It is slightly more expensive than comparable fashion stores in the area but the styles are also cuter and I believe in supporting small and local businesses.
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July 2021 by Desiree V.
If you are shopping for items that are white or nude do not bother coming to this store. According to the "store policy" you can not try on any items that are white or nude due to the fact that women will inevitably stain them with their makeup. All items are also final sale due to COVID-19 so basically you're screwed.
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June 2021 by Lucero Garcia
Hit or miss. The prices I think are over priced for most of there clothing quality. There are some items that are nice quality but still overpriced. I have bought 3 dresses so far. Due to the pandemic they are not allowing try ons so if your not sure about your size you just have to wing it. They do not allow you to do returns and exchanges even if the item does not fit you, which I find it ridiculous! 2 of the dresses I bought unfortunately did not fit me as it was to big and the other just did not look faltering as I tought it would. Now I cannot even exchange the item and I paid about 120 for both dresses. Mind you they are simple dresses. Its June 2021 most retail store allow you to try on their items and if they don't they definitely allow exchanges. It makes me think that NB trendy just wants to do anything to keep our mone and have there items sell out and just keeps using the pandemic as an excuse. I due to these reasons. I will no longer be buying items from here at the moment at least until they allow returns or exchanges.Also at the moment I feel like I'm been rob due to the prices I paid for the dresses and am not allowed to do an exchange.But I do want to add the staff is Friendly.
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May 2021 by Anaya T.
First off, I do not like writing bad reviews but I have to share this experience. It was my pre birthday my friend and I were walking an stumbled across what I thought was a beautiful clothing store. They had a dress in the dark that I could see and pointed to my friend how much I loved the dress. On my birthday the next day he goes and buys what he thought was the dress. I get home look at it and its totally not the right dress. Lol. Now I appreciate him trying. I also understand people are freaking out about Covid 19. First off he tried to take it back and in the store other people's hands are all over touching the dresses their selling and they tell him he can't return the dress because of Covid. But you let other people in to shop and touch the dress we buy??? How the hell does this make sense? Im double vaccinated and all we wanted was to exchange the dress or get store credit. So while still trying to support this small business, my friend walks away with the dress and me responding by saying no worries, thank you he is now stuck with a dress and money wasted. Bad business people not a great way to do business. People are going maskless now and already vaccinated. Lighten up, people don't have money to waste on non sense. We are officially never doing or referring business here
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May 2021 by Martha Garcia
VERY BAD SERVICE THEY SEE U WALKING AROUND AND DON'T EVEN ASK U IF U NEED ANYTHING. BUT YET TWO PEOPLE ARE HELPING ONE PERSON. ?♀️?? NEVER COMING BACK ?
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December 2020 by Jackie P.
Hidden gem!! Nicole and her mom are the sweetest always there to help a girl out on any outfit you need!! With COVID is has been a little hard to shop but she makes it easy. Definitely recommend for all my ladies to shop here!! She always has the cutest clothes.
