-
March 2024 by Robert M.
Pep Boys of San Fernando has come a long way. Now only an auto service department and went away from the auto retail market, they focus all efforts on your vehicle mechanical needs. Been coming to this location my entire driving life. Friendly and honest work is all I have received from the team at SF PepBoys! Had issues with my 99 Suburban and they found the issue and with an honest conversation told me " we don't have the skills and technician that can handle this type of work ". ( had a rotten eat through most of the electrical cables). With that they have won my respect and my business.
-
March 2024 by Jorge Z.
Terrible automotive mechanic service. Took in 2003 Tacoma that would shut off shortly after turning on. They charged $100 to diagnose. Understandable. Then, they "diagnosed" an electrical issue due to "aftermarket alarm." They then said they needed to diagnose the electrical issue at $150 hourly & needed minimum 3hrs. Lol the diagnoses to the diagnoses. Initially, I told them to check the fuel pump, they didn't. Took it elsewhere and fuel pump was replaced, truck is back to normal. Avoid this place for mechanic work, just stick to tire service when going here to play it safe. One can't possibly screw up a tire job.
-
February 2024 by Brendo jaxson mayson Cano
Good service
-
February 2024 by Kathleen Pandeli
This was my 2nd time getting an oil change from here and had a great experience. Paulette was the employee that welcomed me and talked me through the other issues my vehicle had, but didn’t pressure me at all to get it done. She just wanted to make sure I was aware and provided an estimate. I appreciate that they included a description and photos. Also, the oil change wasn’t expensive either.
-
February 2024 by Chris Rivera
Paulette was super helpful. She was able to get me a new tire replacement within an hour and was super polite!!
-
February 2024 by Jose Esqueda
Rob from pep boys took care of me. I appreciate his help 5 stars ⭐️
-
February 2024 by Lorenzo Munoz
Great experienceFast servicePolite , great customer serviceGreat priceI bring my cars here for inspections and service on my vehicles .
-
February 2024 by Joseph Espinoza
Excellent service. Ask for Rob.
-
February 2024 by Frank M.
These guys are great. Been taking my car here since I moved up here last summer. Honest team and trustworthy.
-
February 2024 by Alfredo Vasquez
Terrible reception from 2 attendants. One was taking webcam "Inventory Training" in the service area, while the other one was idle - waiting on a patron to return from an item search, instead of answering my brief 5 word inquiry she rudely told me to wait.
-
February 2024 by Abby Gonzalez
Andy was super nice and helpful. Helped get me out of there quickly!! Thank you.
-
February 2024 by SANDRA MUNOZ
Rob helped and have me good customer service.
-
February 2024 by A-a-ron
Robert was awesome!
-
February 2024 by Michael Barge
Absolutely fantastic. This visit was fast, efficient, and Pep Boys looked for the least expensive soltion.
-
February 2024 by Alberto Muñoz
Excelent service
