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March 2024 by Mitchell Gray
Easily the worst gym in the country
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March 2024 by Alyssa Vierra
I had some questions and concerns about upgrading my membership and Anthony went ABOVE AND BEYOND for me! HE IS KILLING IT. super greatful that he was the one who helped me out.Customer service was exceptional, information was relevant and accurate, and his communication and follow through was superb.Overall totally made me happy to ugrade and happy to be apart of this gym ??
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March 2024 by Bernard Moore
I travel for work and regularly go to local gyms/fitness center and purchase a day pass in order to use the variety of equipment I need for my rehab and total body workout. Sorry to say, but in all of my years of travel, this gym had the filthiest locker room I've ever seen. I was planning to shower and use the sauna after my workout but I was deterred by the dirty urinals, the un-mopped floors and the overflowing garbage bins. I've been to many 24Hr Fitness locations and NONE are like this one.On the positive side this location does have lots of great equipment, friendly staff and a really good vibe.
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March 2024 by Isaiah Suarez
Gym is affordable for sure, but it’s nonstop busy and constantly waiting on equipment/machines. I don’t use the locker room or showers due to all of the black mold/mildew. Not sanitary. I’ll pay more for a better set up.
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February 2024 by Michael Guss
Very, very rude service. First the attendant did not acknowledge my presence for almost five minutes while a person who (sadly) appeared to be her creeper of a manager was hitting on her (if I was a woman I wouldn't feel safe in a gym run by that clown, who kept asking her "why do you work here?). I signed up for a free pass but they wouldn't honor it. So I just asked to see the gym because of a one star reviews, they still refused to allow that and invited me to find another gym. I did. I will happily pay more not to have to deal with the miserable jerk that runs this place. This place isn't well run and is something I wouldn't be affiliated with. National 24 hour fitness could do better than affiliate with this place.
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February 2024 by Tasha Real McCoy
Walked in and walked out. The Department of Public Health and Safety as well as OSHA need to pay them a visit based off the many negative reviews regarding the showers and bathrooms and broken equipment it’s a Health and Safety hazard. The problem is management. People pay too much money for a membership for this establishments mismanagement of this facility. You read the complaints you physically see the hazards, your replying about providing excellent service but do nothing about it. Free money for staff, they come to work not to sit around with the you do it attitude, talk need to shut down for a week and get it together, everybody need a bleach disinfectant bottle in hand, a rag, a mop, a broom and a toilet brush and sanitize the place. Mold professionals need to be called, old equipment need to be replaced What does Corporate have to say about it apparently nothing. You need to go back to the drawing board and get this mess straight. How do you sleep at night knowing your reputation and place of business looks like a dump, how can you charge people and expect people to come here you should be embarrassed then your charging people for a FREE PASS that’s robbery. Get this ish together.
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December 2023 by Cesar S
Horrible service. I was visiting family in the area a couple of blocks away before I move there in the spring and obtained a guest pass for their gym. Once I arrived Drew was working the front desk and told me he would not honor my guest pass and had to pay $20 for 1 day. Needless to say I will not be getting a membership here when I move in the spring
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December 2023 by Michael Francesco
Christina is a standout gym club attendant! Her welcoming attitude and enthusiasm made my short stay in the city memorable. Not only did she exhibit an impressive knowledge of the gym, but she also went the extra mile to ensure I had a successful workout routine. Christina's helpful tips and warm hospitality created a positive and inclusive environment, making my gym experience exceptional. I appreciate her dedication to ensuring visitors feel not just accommodated, but genuinely set up for success. Kudos to Christina for making my fitness journey away from home so enjoyable!
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October 2023 by Sonae Delahanty
Generally have a positive experience at this gym until yesterday when dealing with Cruz. Clearly does not have any idea of what customer is and misgenerded my cousin, pretty shocking and definitely upset my cousin. Moving forward will definitely try to avoid this location.
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October 2023 by Eric Brooks
Decently well equipped, could use more dumbbells, only two racks, I would expect twice as much. Not too crowded, great cardio choices and a wide array of machines and multiple Olympic cafes… only two flat bench presses though. Overall a good gym, relatively clean even though it is a bit older… I recommend it
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October 2023 by Nolan Buttner
This gym is the dirtiest gym I've ever been in. I doesn't look the gym has been cleaned in months. The bathrooms are disgusting and even the water fountains look like they haven't been cleaned in weeks. They've even removed half of the spray bottles and paper towel dispensers so it's hard to clean the machines. I've been to a lot of 24 hour locations over the years and this is by far the worst. It seems clear that management is checked out and doesn't care about the facility.
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October 2023 by Erkan Toprak
When I was getting out of the shower, a person who was cleaning in the locker room did not let me get dressed while dusting everything and was very cocky, I did not see such disrespect.
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August 2023 by Michael Angelo Nieves Lopez
The place used to be great. Used to come here a lot. I’m surprised the difference years makes. This place is filthy now. I wish they would remodel or clean it up. And couldn’t they buy the property next door so there’s parking for the members? Parking is horrible let alone the neighborhood is getting worse.
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August 2023 by Aline Bueno
Staff are super friendly, overall is a good gym but I fell like the equipment set up are a little messy . It has a lot of equipment everywhere but there not enough squat racks and to be perfect they definitely need a hip thrust machine.
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July 2023 by Ed P.
Went here for the past year and the price makes this 1 star gym 2 stars. Besides the fact it's cheap, this gym is in poor condition. Very dirty, weights are unorganized, and locker rooms are in horrible condition. Weights are scattered all across the gym floor and management doesn't seem to care enough too keep things clean and organized. 1 year here, I've never seen the weights arranged properly at any time of day. The Pro's along with the price is there's a-lot of variety of gym equipment. The equipment is old but most of the machines are functional. There's also a ton of space (by SF standards) to do cardio and functional training. All in all you get what you pay for. I needed a cheap gym this year and that's what I got.
