A-1 Plumbing Supply in San Francisco is highly regarded for its friendly and knowledgeable staff, offering excellent customer service. Customers appreciate the welcoming reception and the helpful advice provided by the staff, including those who are gracious and patient when assisting with plumbing needs. The store has a strong reputation for helping customers find the right parts, whether they need shower stems, faucet stems, plumbing repair parts, copper pipe, or pipe fittings. Many customers have successfully used the store to get plumbing parts like brass pipes and tubing, often showing pictures or explaining their project to get the correct items. The staff is known for being extremely helpful, guiding both experienced DIYers and those less familiar with plumbing. The store is considered a great place for quality plumbing supplies, especially for those trying to avoid costly contractors. It is described as a friendly, mom-and-pop shop, with knowledgeable owners who prioritize customer satisfaction. Overall, A-1 Plumbing Supply is a trusted source for plumbing parts and advice, making it a recommended stop before visiting larger stores or attempting repairs on your own.
Great shop with great customer service. The owner spent a good amount of time hunting down an obscure tool to help me remove an obscure faucet cartridge, then helped me remove the cartridge, as it was frozen. They even had a new cartridge in stock. Will definitely be returning. Cute shop cat, too.
May 2025
This place is great! Very friendly and helpful staff. They even had a hard to find part that I had gone to several places looking for it.
August 2023
Incredibly helpful and knowledgeable staff. I saved a few hundred dollars by fixing a small leak myself.
