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May 2023 by Dennis R.
My newly adopted dog flew from New York JFK to San Francisco via Alaska Air Cargo. They kept me informed every step of the way. We arrived early (about an hour) and when we walked into the Air Cargo office we were greeted by a very friendly Alaska Airlines employee who immediately knew we were there to pick up a dog. As the flight wasn't due in for an hour (on time) she took our mobile number and called us when the flight arrived so that we could grab some lunch. After she called, we went back and found our lovely new dog ready for pick up in her crate all safe and happy. They even helped us load the crate into our car after we met her out for a short walk and some fresh water. She was well cared for and arrived safe and sound. They even checked that she was healthy and okay and took the best care of our new rescue dog. Alaska Air Cargo is like flying first class!
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February 2023 by Denise Paquette
Alaska Cargo was great for flying my dog!
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December 2022 by Maria Artle
Unbelievable caring staff. I have shipped 3 dogs so far with the best results.
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November 2022 by Dan Garcia
Fast and reliable
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November 2021 by Melody Jones
Booked a repeat flight for my puppy to go to the east coast paid the vet $150 so it can fly drove three hours down there to the airport just for them to tell me no my puppy cant fly. When my last puppy flew on the same airlines with no problems.
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November 2021 by Prescilla Santos
The people are nice but they really need a bigger sign outside.
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November 2021 by Teresa Gonzalez
Took my delivery right away. Hardly any wait time. They're right next to fed ex warehouse at the end of 900 n access past all the other warehouses.
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November 2021 by Matthew Linker
Very knowledgeable kind courteous staff members
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June 2021 by Steve D.
Alaska Air Cargo is the inbound and outbound cargo handling facilty for Alaska Airlines at SFO. It's located at 900 North Access Rd, SFO. Services provided include:- GoldStreak Service- Priority Freight- General Freight- Pet Connect- Dangerous Goods- CoolerCurrent Covid-19 restrictions limit one person at a time in office, and one clerk. Allow extra time for processing paperwork. On 6/7/2021, my wait time was about 10-mins. Mask wear required. Plastic partition on counter.Located at north side of SFO.
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November 2020 by 石蕴璐
Friendly staff and good pet shipping experience.
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November 2020 by Mele Fakapelea
Friendly and helpful staff.
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November 2020 by Daniel Basques
Great customer service
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November 2018 by david wei
slow like hell
