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November 2025 by wayne foote
went for a connector for my new Mac 2023, They didn't have it but directed me to central computer. Got it there for less than 10 bucks. Very helpful.
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November 2025 by Kevin Nolan
Meech was a great sales rep and was very helpful! I came in to trade in my old iPad and get the new one because my old one was sluggish. They were informative and polite when informing me of the options and made the whole process super simple.
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November 2025 by Christopher Barcia
worst apple store in existence. seems like teenagers that haven’t been trained are running the whole place and can’t even replace a screen for me when i have apple care. laughably bad experience
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October 2025 by Kevin Gonzalez
Fast service, they won't try to sell you bs stuff that you don't need.
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October 2025 by Karan Kapur
Great. Location, Very helpful sales staff
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October 2025 by Andrey Bakholdin
Booked a Vision Pro demo at 1:30, was still waiting at 1:50 at which point it made no sense to do bc I had to leave in 10 minutes. Ridiculous.
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October 2025 by Yaswanth patibandla
People are very helpful. They immediately fix my phone software issue.
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September 2025 by kapil khatri
Best Apple Store in Sf
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September 2025 by Joe Kimlinger
I brought in my AirPods Pro 1 to be looked at because there was some rattling in the ear. I had an appointment at the Genius Bar for 1pm and wasn’t helped until 1:40. There were other people who were similarly waiting at least 20 minutes past their appointment time. I’m not sure what the point of the appointment was if I was just going to wait for 40 minutes. When someone did finally help me, they ran diagnostics on my AirPods and told me that the hardware “can’t keep up” with the new software and that they can’t fix them so I would need to buy new ones. They’re old AirPods so not terribly surprising, but I shouldn’t have had to wait an hour for someone to tell me that.
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September 2025 by Eric Osborn
A big thank you to Rudy and Tim who helped revive my 12 Pro that went into recovery mode while downloading iOS 26. But definitely time for an upgrade. #crisisaverted
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August 2025 by Rosa Buxton
Came in with water damage to my phone, unfortunately they weren’t able to fix it but great service and spent time trying different things and even directed me to a third party when they couldn’t help any more
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August 2025 by Sher W (shers)
Tried to get my headphones replaced… and both the workers and the supposed manager wouldn’t allow me to get a new pair citing that they would get in trouble. I have gotten these replaced numerous times for the same reason and for some reason these people wouldn’t budge. Really poor service and would never recommend shopping here. Also this Asian guy made me feel so bad about wanting to get a replacement under warrant for a pair of headphones “only $20, it’s not too much to get a new one” like… way to make your guests feel poor and pathetic when your company is constantly finding ways to charge me more money.
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July 2025 by Zeng Fabio
You don’t want do buy a used car from Eric. You don’t want to spend 1.300 bucks with his staff and as soon as you tap the card… bamf!…you are left without assistance
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June 2025 by Stefan Suhii
Had a great experience overall, even though it was a bit crowded when I arrived. I had to wait a little, but the team was super helpful and kept things moving smoothly. Once I got helped, everything went really well—they answered my questions, made sure I was getting exactly what I wanted, and the whole process felt easy and professional. I picked up a new iPhone and couldn’t be happier with it. The photo I posted says it all. Great service, great product, and definitely worth the short wait.
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June 2025 by Sam Kominowski
Kendrick did a great job helping me with a purchase, very nice, informative, and helpful
