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June 2023 by Colleen M.
I unfortunately have had more storage units than one should because I tend to move about and think I may want to move back. This was by far the most accommodating and nicest staff I've ever come across. They are diligent about contacting you about any changes. They took care of me and helped me out on several occasions above and beyond what they needed to...I won't site examplesbecause I don't want them to be bullied into doing the same for everyone that demands the same. But they really were so accommodating. If it weren't for that fact that I spent severalyears paying for a storage unit in a place I was not coming back to, I was actually sad to leave the place. Wondering when would there ever be an occasion for me to come back to army street storage unit? I actually had to have them cut off my lock because I couldn't remember my code . They do it for a very fair rate, immediately on site. The actual moment he cut all the way through the lock I screamed that I found the code on my phone! We had a good laugh and he helped me acquire a new lock to temporarily keep my stuff safe. Great staff. Very reasonable prices. Accessible units (no riding an elevator and using annoying carts over and over just pull your car through the gate and right up to your unit). Also seem to allow storage of vehicles if that is your need. I Highly recommend!
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July 2022 by Miss F.
My stuff isn't stolen. The billing is timely and correct. Professional staff. Clean restroom for customers.
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June 2022 by Dave Wilkins
Was looking for a storage unit very friendly counter people very knowledgeable I recommend it
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September 2021 by Brian L.
Way to call me 3 days before my move that you guys actually don't have trucks. I booked a Budget truck over a month before the move, but they couldn't call me until 3 days before. Would not recommend.
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March 2021 by Mellody Gannon
Safe. Clean. Nice staff
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December 2020 by Marty D.
Great facility with friendly, helpful staff. The units are easy to access and the lot is kept clean. Highly recommend these guys!
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December 2020 by Dwain C
The staff are nice, knowledgeable and helpful.
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October 2020 by Noah M.
Can't speak to the storage aspect of this place but I stopped in to get moving boxes and the gentleman helping me could not have been friendlier. His computer wasn't working so he cut me a deal and saved me some cash. Would definitely recommend this business.
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August 2020 by Elise S.
This is a rental location for Budget but, don't expect your rental to be there when you make a reservation. I do believe this is a failing of Budget and not the storage facility, but wow. The person that greeted us and told us our rental was not available couldn't have been more rude and sarcastic - the only helpful information he was able to sputter out was the location of a (fantastic) local truck rental place, right down the street. Beyond all that, if you are dying to catch covid - go here. This business is not following state or local guidelines regarding face coverings - in fact, the sign on their front door is tongue in cheek basically saying that they don't care to follow the rules and encourage customers not to, as well.
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March 2020 by Ian Meyer
This place is great, super easy to move in and out, competitive rates, and amazing customer service. Kelly was wonderful to work with and made the whole stressful process of finding a place to store my household goods seamless and simple!
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January 2020 by Windy Brown
best storage in the city. convenient location, access after hours, clean. the staff is amazing - super helpful and friendly. rates are better than most and well worth it.
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September 2019 by Anastacio White
Very reasonable
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July 2019 by Ron Stafford
Great location for me and my family. Staff does a fantastic job!!!
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June 2019 by Robert J Tallon Jr
I was going to rent a spot but they were full.☹ï¸
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April 2019 by Los Pena
Perfect location under a major freeway