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March 2024 by Erika L.
Welcoming and Friendly staff. Destiny helped us with getting our lines transferred and connected to a&t. She went above and beyond to help meet our needs. We really appreciate her help and highly recommend her! Thank you Destiny!
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February 2024 by Alan Fox
The Att store on 16th street was great and helped me transfer all the info from one phone to another.I had originally bought phone at Costco and the manager Ed was horrible and lied to me about helping transfer info so went to 16th st.
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January 2024 by Alexander Grossman
Tiny but MIGHTY store. Super friendly guy and gal behind the counter. Easy peasy parking! Popped in to get new screen protector for my sad looking iPhone 13 Pro. The folks welcomed me when I walked in (never happens anywhere anymore,) asked me what I needed, they found it on the shelf/in the drawer, and in ten minutes, I was out of the door with a brand new screen protector, installed PERFECTLY. And not only did they install it, they cleaned the hell outta my grimy iPhone 13! Looking spanking new! My new fave AT&T store!
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January 2024 by Alexander G.
Tiny but MIGHTY store. Super friendly guy and gal behind the counter. Easy peasy parking! Popped in to get new screen protector for my sad looking iPhone 13 Pro. The folks welcomed me when I walked in (never happens anywhere anymore,) asked me what I needed, they found it on the shelf/in the drawer, and in ten minutes, I was out of the door with a brand new screen protector, installed PERFECTLY. And not only did they install it, they cleaned the hell outta my grimy iPhone 13! Looking spanking new! My new fave AT&T store!
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January 2024 by 4
Now now now….. traded in my son phone for 15 THEN the next week I see free phone! I guess this how they do the black people but they about to lose a family because the games of it all got me turned off
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January 2024 by Joseph Matibag
The store manager (Steven) in this ATT was very efficient, knowledgeable and helpful!
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January 2024 by rizghi YMESGHEN
Destiny helped me at the store, very welcoming, very kind she explained everything to me. I'm very happy with her customer service she is a good employee. ?
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January 2024 by Vid Anna
An incredible team. Steven is a super cool specialist. They quickly helped me and my parents create a new account and connect. Very attentive, neat and patient. Thank you!!!!!!
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December 2023 by Bogdan Pedoria
good service
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November 2023 by L.
Called to get exact location, and was met (on the phone) with rudeness by Destiny Gaines. Before finishing my inquiry for directions, she hung up the phone. Upon entering the store, she immediately began her tirade and attempted to belittle me while another customer was waiting for her. This continued for five minutes. She even threatened to call security. I am a Customer Service Specialist, her behavior is unacceptable.
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November 2023 by Robert Wu
Steve, Alexandra and Mario made this visit the best AT&T in store experience I’ve ever had. I’ve been a long time AT&T customer and know everything very well. Steve knew exactly what I was trying to do without me even having to say it. They were able to do things that phone reps said weren’t possible (without breaking rules). I recommend this store to anyone needing help with their AT&T service.
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November 2023 by Bobby W.
Steve, Alexandra and Mario made this visit the best AT&T in store experience I've ever had. I've been a long time AT&T customer and know everything very well. Steve knew exactly what I was trying to do without me even having to say it. They were able to do things that phone reps said weren't possible (without breaking rules). I recommend this store to anyone needing help with their AT&T service.
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October 2023 by John F.
Very helpful and very friendly service! They were very patient and were able to get exactly what I needed done
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September 2023 by Nancy W.
Everyone is SO helpful and friendly at this ATT store. I never wait long and am always so satisfied with the service.
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September 2023 by Jacob Garza
Steve helped me out. I was a little agitated going into the store because I had my cell phone stolen. He understood and explained that he was there to help. And ultimately got me in and out under 30 minutes.Great and understanding service.
