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June 2025 by Rafael
Go to another store. Sales people were not competent and 2 others were talking to each other, using curse words and bragging about calling in sick.
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May 2025 by Crystal Mackenzie Goldman
DO NOT go into this store. They added lines instead of just upgrading my watch/phones as well as other programs to get extra commission. I ended up having to go back 2 more times and spend an hour on the phone with customer service.
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May 2025 by Heather Solomon
Emily was helpful, kind and assisted me quickly
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April 2025 by Mahmoud Salameh
Wait an hour for a bad transaction card charge.
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April 2025 by Paul Olive
Daniel is above and beyond outstanding customer service
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April 2025 by Naghmeh Nbk
I’ve been a loyal AT&T customer for many years, and a significant part of that loyalty is due to their impeccable customer service. I would like to formally thank Ricky for his unwavering support and meticulous attention to detail. He has consistently helped me resolve various issues, from billing inquiries to assisting me in securing the best deals during promotions. Thank you, Ricky, for being such a valuable resource and a huge help!
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April 2025 by Margarita Baxter
I am very satisfied Daniel Coronado's work.Very professional attention and efficient. At 3555 Geary Blvd.
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March 2025 by Kazuyoshi Kuma
I visited without an appointment, but they welcomed me warmly and provided very courteous and professional explanations. They offered me a great plan and were very considerate. I highly recommend them. I am very grateful to Daniel and Nikko.
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March 2025 by Patrick Colville
DULCE was fantastic at the AT&T store. She was on the phone for 90 mins with customer support and managed to resolve an account issue I had. Thank you.
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June 2024 by Ricky Leung
Ricky helped me out very quick and seamless.
He is very professional and friendly. Giving so much advices and knowledge. I will Definitely come back to shop.
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June 2024 by MaiLee Mai
So I went into the store with a super random request. I didn’t know how to change my screen protector (kinda dumb I know). But the attendant not only did it for me but also took the time to teach me how to do it myself. It was so easy I was a little embarrassed but he never made me feel dumb for asking. He was super polite and helpful.
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April 2024 by Andrew Jang
Best customer service I’ve experienced. The manager in the store took his time to carefully walk me through my trade in process and made sure I got the best value possible. 10/10
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April 2024 by daniel najjar
Felipe is excellent ? so professional
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March 2024 by Annemarie M.
Worst store I've ever been in, cell phone or otherwise. If I could give zero stars I would. The reps are nice enough but clearly not trained on protocol for how to do more complicated transactions. I've burned literal hours of my life in this store for the last two days trying to get something done that multiple phone reps at ATT said could only be done in store only to have the store reps *shrug* "nothing we can do." Never setting foot in the store again and likely canceling my ATT service.
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March 2024 by Alejandro Hernandez
The service was definitely excellent, explaining 100% the benefits of acquiring AT&T services
