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January 2024 by Alyssa
There are no bank tellers at this location. It should be called an ATM, not a Financial Center.
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January 2024 by Mike
Opening a bank account with Ms. Elizabeth Husia was an absolute pleasure. Her service was amazing, displaying a high level of professionalism throughout the entire process. Elizabeth went above and beyond, demonstrating a genuine willingness to help and making the entire account opening experience seamless. Her expertise and dedication made it incredibly easy for me and my sister to set up a new account hassle-free! I highly recommend her services for anyone looking for a smooth and efficient banking experience.10/10??
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January 2024 by Acxa Fuentes
Elizabeth helped me a lot to understand how to use my digital wallet and to be able to use the digital card at the ATM. I am grateful to her because I am one of the people who still finds it difficult to use technology but I am extremely grateful for her patience and kindness.
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December 2023 by Renecito Garcia
This bank does not have tellers. Free parking though!!
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December 2023 by William M. Burton
This isn't a bank. I came here to break a 20$ and they told me they hadn't had tellers for 3 months. A waste of time.
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October 2023 by Yujia Yang
This place is horrible. There was no front desk, and I waited nearly an hour for a clerk to come to me. I was shocked by their efficiency, I would have been told where and how long to wait in other BofA, and here I was given no instructions at all. I was even more annoyed that their card reader was broken and they couldn't give me the Cashier's Check. I've wasted a precious hour here doing nothing. I went to another bank where I did everything in just 5 minutes. I'm never coming here again.
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September 2023 by Senait Afewerk
Please don’t go to this bank. They are horrible. Customer service zero I wish they shut them down forever. Please don’t go to this bank. Specially, if you are black thank you so much.
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September 2023 by S C
Brian and Nicholas are very helpful. Brian takes time to work with customers to try help them as much as possible.
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August 2023 by Keeth K.
Worst customer service imaginable (yes, even worse than Comcast--who is getting better). If you overpay them it will take two weeks to get your money back. Each telephone call is a minimum of 10 minutes because they keep transferring you to the "right department" and they constantly repeat themselves--"May I have your account number please?" And, "this call is being recorded for training purposes." They are like mind-numb robots that can answer any questions by themselves. Stick with smaller regional or local banks that value your business.
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July 2023 by Arlo Smith
This branch has been closed two years. Why does Google show it open
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July 2023 by Zi E.
The people that work at this bank were so kind. I just have to review when I get treated normal & well :)
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July 2023 by B C
No teller for today. Bank of America should just shut this location down since it’s a waste of time for its customers. This is the third time I’ve come to this location for business purposes of getting change. Each time they’ve failed to even provide the basics of a bank. Providing change.Don’t even bother, if you’re not opening an account or asking for a loan, this branch is useless.At this point why should I continue banking with BofA? It seems after a decade they’ve only declined in services.
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July 2023 by Alexey Fedosov
When you see this door, you need to understand that nothing good will be behind this door. I was trying to order a reference letter, but the manager said we're not doing this call to customer service. But the thing is, I did it before at the other branches. Then, I decided to withdraw the money. During transactions, the guy administrator decided to ask the cashier about something, and she started yelling on him in front of everyone... just because he asked her to help him with some customer's question... such a poor customer service, and you were not even busy. There are no lines.
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July 2023 by MJC
Literally we standing here, and no tellers, while two employees sitting at the desks chitchatting. Can't it get worse than this in terms of customer service?!
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June 2023 by amadrid82
This branch is NOT WHEELCHAIR accessible. I use a power wheelchair and expected to use the door not accessible. They told me, they will help but how they will help to open the door when they all inside and never looking at the door. BAD SERVICES, they need be sued.I don't have twitter account, you should go to your branch and FIX THIS NOW!
