I only read 2 posts and I felt the need to comment. Banks are just as busy as Doctor office, you never see you Doctor on time. Whether your using the ATM or speaking to a teller or a specialist, I would hope they aren't rushing and screwing up or miscounting your money.
February 2024
I met a staff while I waiting for train during his break time. I ask some questions to him and he answers to me very kindly!
November 2023
Absolute worst bank ever with the worst customer support. FYI like half the locations in SF are temporarily closed but even their own customer support people don’t know which locations are closed and for how long. If I never have to interact with this garbage bank again I will die a happy woman