The tellers at this branch act like they're doing you a favor by helping you. No greeting or "thank you" of any kind. I think they do that because they want more people to just use the ATM outside. I will go to 9th & Irving branch next time, better customer service over there.
September 2018
I don't know why people give a low review. Last time, my father was in hospital and couldn't get out to DMV to renew his expired ID. Most of the other branches couldn't take expired ID, but Shen made an exception and helped me to open the account for my dad without him being here. Thanks Bank of America
June 2018
So far the best Bank of America I've been to, very supportive and helpful.
