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February 2024 by Mitch Mitchell
I'm not really a fan of BBW anymore. I enjoy a few of the scents the company has made over the years. But, they kept luring me in with "special" prices and discounts that then don't materialize at the register. The regular prices aren't that inviting. What's more, some of their scents make me sneeze and cough. The scents that I enjoy the most are often not in stock at this location. Even when I do find a scent I like, the company will discontinue it a year later. God, I miss the Votivo store!
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February 2024 by Tai Khan
A females dream place. Also great for guys to buy your girlfriend, if you want them to smell good. :)
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December 2023 by Benjamin Goh
Came here on a Thursday at 4:50 pm and they’re closed, contrary to the assertion that they open till 8pm
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December 2023 by Janet Butler
I have always had terrific experiences at the Westfield location. I keep reading online that this location is closed. It seems unfair seeing as this location is, in my opinion, doing a great job.
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November 2023 by Damian Combs
God I love this place, I spent a fortune in here, great deals and as always quality products
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October 2023 by Maria Del C. Colon
It's always a pleasure to visit the store. Staff are super welcoming and friendly ? ☺️
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July 2023 by Jesse Mcdaniels
You can find pretty much anything you need with any they had a fragrance for every need
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June 2023 by Angelia A.
i went in to the Westfield mall/Bath & Body Works at my lunch hour so I can use my wonderful rewards! there was a SWEETHEART name VICTOR! I mean he was SUPER helpful and his vibe was everything!! he helped me find the great deals and other things I needed - asked me what our plans are for the weekend and just a very friendly person. KUDOS!!
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June 2023 by Alma Zamora
People are friendly, great selection
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June 2023 by D W
I was racially profiled here WHILE HAVING A RECEIPT. I will NEVER return here. I am not dreading Westfield closure.
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April 2023 by TenderLoin Native
Awesome products, just got a bunch of new items in when I visited yesterday
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April 2023 by S G.
I love the wallflowers, candles and room sprays and that is normally what I buy. I recently tried the orange flower sandalwood lotion and spray and absolutely loved it! Normally the 8 oz lotions are $17.95 each which is pretty expensive for lotion, so when they went on sale for $5.95, I purchased 3 online to pick up from the San Francisco Westfield Mall location since it said they had them available which was a Sunday evening. On Monday morning, I received an email that the San Francisco location had cancelled my order because they ran out. I called and asked the manager if they would be getting more of the lotion in stock and she said yes. I asked if she would honor the $5.95 when they got more in stock since they cancelled my order due to running out, and she said NO! that I would have to pay full price! I called another store, explained the situation and not only was the manager accommodating and matched the price, but she was friendly! The San Francisco store needs A NEW MANAGER with people skills, excellent customer service skills, and common sense! She is lacking in all of the above!
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January 2023 by Maggie Chang
Lovely scents for lotion, candles , hand sanitizers, wallflowers & friendly staff , thank you
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November 2022 by pauline ward
Love this place only wish we had one in the UK. Bought so much had to buy another case. The foaming soap is amazing with so many different fragrances. The candles smell so good and the smell last for ages.
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September 2022 by Beatrice Lee
I took a couple of pics for Maps then I remembered when I use to work for them but I was in Tennessee and it was over a decade ago.
