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October 2023 by Haiuyen 267
The restaurant is not crowded. Fast service staff.The ice cream is a bit too sweet for my taste$16 for 2 scoops. Price is higher than other spots but reasonable because it's near Pier 39
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September 2023 by sofia
Nice fife ice cream with strawberries in syrup inside an ice cream block, it made the hairs on my legs stand on end and believe me I haven't waxed for a while
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August 2023 by R LN
Way too expensive but, what the hell, you're on holiday and it's Ben and Jerry's!!
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August 2023 by Jeffrey Jensen
Very high priced and just average ice cream. Definitely not worth writing home about.
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August 2023 by Maytav Israely
I can't give less stars, Disgusting taste. Doesn't taste fresh
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July 2023 by Nicholas Klein
I mean Ben & Jerry's is already my FAVORITE ice cream to get from the grocery, so excited to finally get to try one of their shakes based on my favorite flavor (Half Baked). Very good though it does all blend together, wish perhaps some smaller chunks of cookie dough / brownie made it in.
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June 2023 by David Hodgson
Great service, a young girl with dark, maybe purple hair was awesome. Helped us decide, great service and recommendations. Worth a visit.
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May 2023 by Gurveer Boyal (Frozen World)
The ice cream here is really pricey. The one day they were giving free ice cream, it was all melted.
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October 2022 by Johna Wright
such a cute and inviting ben & jerry’s located right near the historic pier 39 at the fisherman’s wharf. i always love getting the chance to get some b&j’s at a scoop shop and it tasted amazing as expected. yes, it’s a bit more expensive than some of the other ice cream spots but it’s always reliably tasty and staff were also friendly.
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September 2022 by Brian Pratt
Same delicious Ben and Jerry’s products that you can find anywhere but with the absolute worst customer service I’ve ever seen. Employees didn’t even acknowledge us at the window and when they finished their conversation and finally came over there was no greeting or anything - just a “do you know what you want”. Never repeated or clarified our order, just gave a total, and then had the audacity to ask for a tip. So here’s your tip - this location needs some customer service training. We won’t return.
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September 2022 by Madeline Barnes
Just happened. Walked up at 8:05PM as Google said they close at 8:30. Girl in the booth yells "We closed at 9PM" at me when I went up to the window. I replied that it was only 8PM because I was confused. She opened the window, said "trust me we're closed", slammed the window, then went back to her phone. I literally just wanted ice cream what is her problem.
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September 2022 by Abigail Headley
Really upsetting, they were out of most of the flavors, went back and forth wether or not they could make a milkshake, and then got our order wrong and didn't offer to fix it, find another ice cream place :/
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August 2022 by Laura S.
Peace, love, and ice cream. Triple caramel chunk ice cream, to be more specific. Starring creamy caramel ice cream, gooey caramel swirls, and chewy caramel chunks. Delicious, decadent. Single scoop, large in a cup. $7.59, or something like that. (August, 2022). Fast, pleasant, and efficient service. Downgraded to 4 stars only because of price.
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August 2022 by Oktarian TB
Sadly overpriced and small portions. For the price of a large cup you could just go to the supermarket and buy an entire tub.
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July 2022 by Joyce P.
Stopped here on our way back to our hotel after dinner. They were out of all the popular flavors so we settled for strawberry. They also had no milk to make any milk shakes. We walked away disappointed.
