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April 2024 by Christian M.
Got a flat on my way to work. Thankfully these guys were nearby. Will is the man! Told him the situation and he got me in and out in under an hour. Excellent customer service. Highly recommend
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April 2024 by Charlie R.
Good n excellent service. All there employee are knowledgeable about any auto. !!!!!!!!!!!
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April 2024 by John-Mark I.
Brought my car here to get tires before a trip last minute and the service was top notch and fast. The prices were fair so I recommend coming here.
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April 2024 by Sol K.
Our car tire got a nail stuck in it on my boyfriend's birthday and Big O Tires was able to take our car in right away. It would have been a much more stressful situation if it weren't for the kindness of Tony, who had a welcoming personality and great customer service. We left feeling very appreciative and relieved! Thank you Tony and team!
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March 2024 by Tanya O.
I've brought my car here on several occasions over the past 4 years and my experience has been awesome Go team
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March 2024 by Greg T.
I bought a complete set of tires from Big O several years ago. The other day I noticed that they were getting flat. I took the car in to get the tires inflated. They discovered 1 tire with some minor wear and so they tried to sell me another set of 4 tires. Consequently, I'm never going to buy any tires from them in the future when I really need tires. Going to look for a place that has my back.
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March 2024 by Susan V F.
Came in, had several questions. I had one specific tire that popped, and didn't feel they were very helpful during the visit. I had to wait an extremely long tim,e I feel the service was extremely lacking. The value was ok, but everything else was lacking. I think they should do better with their customer service
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March 2024 by Hallie C.
Tony is super nice and honest. I went in with a flat tire and they patched it in an hour for $50 and didn't try to upsell me at all. I'm getting new tires installed now and the price is only marginally more than Costco- and when I was about to check out Tony took the time to explain that I might be able to use a less expensive tire than the one I selected and that the treads on all climate tires can be louder than city tires. He almost talked me into getting LESS expensive tires! In this day and age we need more honest business folks like him. Greatly appreciate the Geary Big O tires service experience!!!
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February 2024 by Akoni L.
I read a lot of negative reviews about the wait times and appointments but these people probably don't realize it's no difference then a dealership and I'm pretty sure we've all had this experience the dealership sets appointments for you but what's normally the outcome it's still all day regardless of appointments or not! So why treat this automotive shop differently not only does this shop take appointments they also accept walk In customers all day.Cut the shop some slack and realize this is a full service shop and just not a tire shop only
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February 2024 by J Harris
Professional and reliable service.
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February 2024 by A
Everything was great until they left my vehicle out with the windows all the way down and unclocked for who knows how long before I picked it up. I could tell some homeless person went through my glovebox.
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February 2024 by Michelle Y.
Tony is the GOAT. Came in for a same day tire repair for a 3" gash in my tire and they had my specific tire on hand and replaced it in an hour. Tony was efficient, clear at communicating, and met me halfway. Great shop, honest work and honest opinions. Definitely recommend coming here for all of your tire needs, I know I will!
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February 2024 by Brad C.
Took my car in to get a simple patch. They used an airgun instead of a torque wrench to remove the wheel lock. They stripped the wheel lock and told me I had to go to the dealer to remedy the situation. They then casually mentioned they didn't use an airgun. I hadn't even asked at that point. Not suspicious at all... Nearly $400 later, I had new wheel locks. I went back to Big O and told them the dealer said they used an airgun. They agreed to refund me for the damage. I waited for my check and called multiple times where they told me it was being processed. Now 3 months later, they are trying to get out of paying me by saying someone else did it. Go to Paul's Tires. It's cheaper and better. These guys are a joke.
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February 2024 by Jonas Lavoie
The Big O team at Geary are the real deal. I've had 6-7 things done over the years and it's always straightforward, fairly priced and never had anyone try to upsell me. I'll keep going there as long as they'll let me!
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February 2024 by Daniel Dougherty
I think of Big O Tires as a national chain, so hadn’t gone there and favored local businesses instead. I’m pretty sure they’re individually owned - I’ve been to the Geary location now a couple of times and they have been super, super nice and helpful. Really cannot recommend them enough.
