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December 2023 by W. Z
It's the worst service and ranked the lowest compared to other prepaid phone services. It's a nightmare to deal with their customer service. On top of that, it will not let you pick your number when activating the sim. Stay away from boostmobile
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October 2023 by Angelina Pryor
The woman employee who helped me there was very nice, polite, respectful, helpful, and professional.They will get my business there again the next time I need something from Boost.???
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September 2023 by Amber Abbey
Late not open at times said this why I will be getting my boost account
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February 2023 by Cintia Conde
Pretty satisfied friendly people and good solution about my visit.
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January 2023 by Ngân Nguyễn
I purchased the $25 unlimited plant, which included unlimited data on December 26, 2022. I did not activate the sim until January 7, 2023. I did not notice the data did not work until the next day when I went out. I contacted customer service via chat, who keep direct me to test and troubleshoot my iPhone. None of the attempts worked. Then, I requested a refund, the customer service told me to call the number to request the refund. I called the number; then, another customer service asked me to go over the test and troubleshoot again. I explained that I had gone through the troubleshooting step already. However, the cs still force me to go through that step again with the reason it is the procedure. Then, they denied issuing a refund due to the date of purchase being outside of the time range, which did not work. According to the law, Boost Mobile failed to provide unlimited data, which they market, so they must issue a refund or customers can legally sue them. After several transfer phone calls for approximately 2 hours, I finally can get my refund and they cancel the account. I had to run to T-mobile immediately. Strongly recommend avoiding the scam.
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January 2023 by Ng N.
I purchased the $25 unlimited plant, which included unlimited data on December 26, 2022. I did not activate the sim until January 7, 2023. I did not notice the data did not work until the next day when I went out. I contacted customer service via chat, who keep direct me to test and troubleshoot my iPhone. None of the attempts worked. Then, I requested a refund, the customer service told me to call the number to request the refund. I called the number; then, another customer service asked me to go over the test and troubleshoot again. I explained that I had gone through the troubleshooting step already. However, the cs still force me to go through that step again with the reason it is the procedure. Then, they denied issuing a refund due to the date of purchase being outside of the time range, which did not work. According to the law, Boost Mobile failed to provide unlimited data, which they market, so they must issue a refund or customers can legally sue them. After several transfer phone calls for approximately 2 hours, I finally can get my refund and they cancel the account. I had to run to T-mobile immediately. Strongly recommend avoiding the scam.
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August 2022 by Ana Laura Malagon
The lady is very nice, she has a great customer service
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May 2022 by Tim Conneely
Great network, the only thing is they spelled my name wrong!
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November 2018 by Panda XD
I like how this store is so clean, fresh and new. The cashier lady is very nice. The only problem about this store is that have not much phone inventory. Mainly Android Phones. I wanted to get the iPhone 8 except they didn't have it. They also said "No discount" for upgrading to the newer phones. They are so cheap. Making me pay retail price while online there is a discount.
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October 2018 by Panda X.
This store is okay. It doesn't have the best service. The cashier is nice. I don't like they don't only have one model iPhone which is the 6s and don't have other model iPhones. I notice that this store is full of Andriod Phones. The weird thing is that this store has a lot of iPhone cases but only one model iPhone. According to Boost Mobile Messenger it said that should give discount depending on the model if you qualify and I ask if I can upgrade to the iPhone X and they said they don't have and and no discount. I was like what!? Upgrading and won't give a discount. Told me to pay retail price. I rather buy it from the internet. Much cheaper
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October 2018 by patrick flynn
Great phone plan . 50 gigs for $50 bucks a month
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October 2018 by Theresa Tucker
Helpful and patience!
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July 2018 by Erik V.
(English and Spanish) Thieves. Go to WalMart or BestBuy. The location charges $24.99 for a SIM card ($5.00 at WalMart/BestBuy) and $25.00 for activation ($0 at WalMart/BestBuy). The location will try to trick you into purchasing a unneeded phone/accessories through pressure. Avoid this location, for the families sake unless you have to much money and want to donate to such bad professionals. (Inglés y espaí±ol) Ladrones. Ve a WalMart o BestBuy. La ubicacií³n cobra $ 24.99 por una tarjeta SIM ($ 5.00 en WalMart / BestBuy) y $ 25.00 por activacií³n ($ 0 en WalMart / BestBuy). La ubicacií³n intentará engaí±arte para que compres un teléfono / accesorios innecesarios a través de la presií³n. Evite esta ubicacií³n, por el bien de las familias, a menos que tenga mucho dinero y desee donar a esos malos profesionales.
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April 2018 by Rohail Asad
Very poor service. I payed the bill but still my phone does not work. It says, "you do not have enough money in your account ". And this has happened two times . They always forget to activate it and nobody has time to go to the store again and again. Same thing happened with the Canada Plan. They forgot to activate it and there I was wandering in Toronto without any network.
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March 2018 by Joel Ibarra
Service is great, friendly staff, they really help you out with any questions or concerns you have
