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December 2023 by joe lewis
Recieved a hybrid vehicle with a low voltage charge on its battery. Had to spend more money on gas because the electric feature was not available.
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October 2023 by karen vonny
Additional costs that we weren't aware of. We had to exchange the car after 5 days due to a technical error and customer service wasn't helpful at all.
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October 2023 by 許達夫
Sir, I received a charge of 117 USD from your company on my scrapped credit card on September 20, 2023. It means that your company's customer information has been stolen. Please find out and notify me of the result, otherwise this information will be Go public online
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September 2023 by matthew ratcliffe
poor poor poor, that's reference to all three cars needed during a 10 day rental. Safety issues, no petrol on pick up, 8 hours wasted getting replacement cars and then the balls to charge me extra! no response to formal complaint......I could go on
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September 2023 by David Szreider
Had a recent rental in San Francisco, and the staff were really helpful when our initial car wasn't big enough. Upgraded immediately. Pick up and drop off was completely hassle free
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August 2023 by Jayanth Gundlapelli
I was in SF for a short business trip and rented the car from this location for multiple times. Cecille has been so helpful and she was able to give me the car and even some uprade options at a very reasonable cost. Definitely recommend this when Cecille at the register.
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August 2023 by Morley Anthony
Good Agency, great car and friendly staff. No additional fees
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July 2023 by Michael W
Car was ready early, in good condition and no hassles. Well run location
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June 2023 by Luca Russillo
After confirming the reservation twice on the phone, I arrived at the location and the car wasnt ready. They had to send me to another budget location to get the car and pay for a taxi. The car that was supposed to be assigned to my reservation, was given to another reservation that didnt come back.
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June 2023 by Mike W.
Making reservations went very smoothly. Pick up and drop off was a breeze.
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March 2023 by Varvados
Lady working there is most professional person I met in US. Give her promotion
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December 2022 by Yek Wong
No fuss. Honest and no sudden hidden charges. Car is clean and as I requested.
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October 2022 by Dolores Schuster
Picked up car - tire indicator light comes on. Call Billie at Howard St - San Fran “oh don’t worry that happens you can just keep driving”. I don’t think so - After 4 hours finally got a replacement car at Oakland Airport and oh yes the tire was bad. Maureen at Oakland was very helpful and the first person to apologize for the inconvenience - Maureen gets the star!
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October 2022 by Anaïs GLABI
I forgot my glasses in the car we rent and it is impossible to call them or email them and nobody calls me back.
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October 2022 by Hanan Fucs
Great service, good car, very fast process