Buffalo Exchange is a popular thrift store known for its friendly staff and welcoming atmosphere. Customers appreciate the helpful and kind employees, who often go above and beyond, such as meticulously searching through clothes or helping with the selling process. Many reviews highlight the ease of selling clothes, with staff carefully handling items and explaining the process politely. The store offers a variety of unique pieces and name brands like North Face, Farm Rio, and Marine Layer, all in good condition and at affordable prices. Shoppers also enjoy finding special items that make their closets one-of-a-kind. The staff is praised for their professionalism, line control, and helpfulness, making each visit a positive experience. Customers have also mentioned staff members who are attentive, warm, and fun, creating a welcoming environment for repeat visits. Overall, Buffalo Exchange is seen as a cozy, well-organized thrift store where both buying and selling are easy and enjoyable. It’s a great place to find unique clothing, great deals, and friendly service.
Came in with my partner to look around was greated by Victoria and Maddison who were so kind and warm when welcoming us in. Couldn't help but hear them helping out another guest and they listened intently and made sure the guest felt heard and taken care of. I'd give 10 stars if i could.
November 2025
Great experience, they seemed to have really changed their service attitudes and check in ease for selling items. Before some of the buyers weren't very friendly and somewhat rude. The staff greeted all customers as they walked in and were very pleasant.
November 2025
The ladies were very polite and work in a fast manner.