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July 2023 by Maren Searle
They put our mind at ease! Fantastic customer service and wonderful moving teams on both sides. Would recommend them for anyone moving across the country!
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July 2023 by Adar Arnon
The team was very professional and made my move (SF to NYC) as seamless as they could.
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June 2023 by Cedric Spothelfer
I loved just about every bit of this move, which is wild to say because it’s a logistical nightmare. Moving cross-country is no easy feat and CANY Express made it as painless as possible.Both teams (in NY and CA) were professional, efficient, and helpful. It was a pleasure welcoming both into our home(s), and all our stuff got to the new coast in great condition. The icing on the cake was the communication. Every step of the way was documented and communicated with me including regular location updates, delivery window updates, and cost overruns (of which there were few).If you're moving between these two great states you need to try this team out. 10/10!!
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April 2023 by Gus Goldsack
I just completed a move from NYC to SF and had a great experience with CA - NY Express.I packed most of my things myself and had the CA - NY Express team pack some of my breakables. My 400 cubic foot shipment included 2 large mirrors, multiple boxes of delicate ceramics, a TV, fragile glassware, framed artworks, and glass furnishings. Everything arrived in perfect condition exactly as it was packed in New York (no small feat, given that my boxes had been stored in a basement beneath a construction site for a few months and were already a little beat up from that).The price was significantly lower than every other quote I received. My stuff arrived within the originally stated time frame (10 days all up), and I received regular status updates via email. The teams at both ends were super efficient, with packing and loading in NY taking a couple hours and unloading in CA taking less than an hour.I would not hesitate to recommend CA - NY Express, and they'll be my first choice should I find myself moving my life across the country again.
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April 2023 by Liz R.
Had a VERY smooth experience moving from SF to NYC at the end of 2022 through Ron and the team. I was recommended this service through a friend who had made the move a few years earlier. I admit that I was expecting a bit of a chaos from such a long and arduous process, but Ron was punctual, responsive, and honest throughout the entire journey. He itemized my one bedroom apartment and gave me an accurate estimate from the jump. I ended up using the storage facilities on the NY side for a month without issue, and my stuff arrived promptly on my move-in day. I did find some minor damage to a few items - a 3-inch hole in a pleather pouf, a piece of bamboo furniture had split its leg, and my IKEA TV stand drawer was uneven - thankfully I packed most of my items in sturdy plastic boxes. The moving teams on both the pickup side in SF and drop off in NYC were extremely gentle with my items and packed them very thoroughly, I can imagine most of the damage occurring between storage. Overall, the value and service is *excellent* for the price. I wasn't hit with any surprise bills or gimmicks. I would absolutely recommend this service, granted you're willing to put up with some minor damage (strongly recommend packing as much as you can yourself). Work with Ron if you can!
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April 2023 by Jennica R.
This is our 2nd move using CNYX and we would 100% recommend again! Setting up our move, including getting an initial quote and updating our inventory, was very smooth. We loved the regular emails once the items were picked up so we could anticipate a delivery date too. Ron was excellent to work with throughout the process - very responsive and thorough! Our items arrived in good condition and on both ends of the move our local team was efficient, professional, and thorough.
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September 2022 by Jimmy P.
Highly recommended company for moving. Speedy service, excellent communication, with a team that knows what they are doing. I did some research and got some quotes from a few different companies before settling with CA - NY Express Movers. Total cost for moving from SF to NYC was around $2000 for 250 cubic volume of belongings. They have their own system for calculating the total cost that you can use, which made things easy to estimate. The crew that showed up for pickup and delivery were quick in their service. The team wrapped up my furniture very nicely for the move. Time frame of the delivery to NYC was delayed due to some mechanical issues. As stated on their contract, they would issue $100 dollars for everyday that it was late past the estimated delivery date. I was a bit skeptical and thought I would have to jump through hoops to get the money, but true to their word, I got the money back hassle free. Honesty is what I look for in a service and these guys lived up to it.
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June 2022 by andre linde
This is a mixed review based on my experience with the movers in NJ versus the movers in CA.The movers in NJ got the job done fast and even let me use their tools when I needed to take apart the crib. They were professional and took great care of everything.However the movers in CA are a different story, my stuff arrived at their warehouse and I got no communication for 1 week. I had to reach out to them to schedule a move date. When the movers finally did come some of moving bins were broken or boxes were in horrible shape. After they unloaded everything I saw that they had forgot to load my couch. So I had to wait two more days for that to be delivered. When they finally did deliver the couch while moving it they dented the wall.After everything I regret giving them the tip I did. I won't be using this mover again.
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May 2022 by Marlene Frankiel
I just completed a cross country move and used California New York Express. I highly recommend this company, they communicated with me frequently from the first day onward! They answered my questions quickly, on the day of the move they were on time and thorough as the truck was loaded, they were meticulous in the packing of my furniture and tracking of my boxes as they were loaded on the truck. As my things were moved I received frequent updates which I appreciated. Scheduling my delivery day was easy and again, the new team arrived on time. They were willing to move my boxes and furniture to the designated spaces with enthusiasm! The team was very helpful to me.! Lastly, when one item arrived broken I called the office and they could not have been nicer. They gave me clear instructions with a follow up email. This whole process of moving was completed with no extra stress. I HIGHLY RECOMMEND CALIFORNIA NEW YORK EXPRESS
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May 2022 by Matthew Graney
I had a great experience with CA NY Express. They were very helpful and responsive, and were able to quickly schedule my move. The movers were friendly and well organized. My items arrived right on time and in good condition. I would definitely use them again.
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May 2022 by Bruce M.
CA - NY Express moved my daughter across the country from NorCal to NYC last month. I was at both ends of the move and saw the crews in action. All members of both crews, one in CA and one in NYC, were friendly, courteous and most important very diligent with their work. All items arrived as they were packed, no issues. There were no hidden fees or costs, final price was as estimated. I would absolutely use this service again and highly recommend them.
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April 2022 by Alka Murthy
We had a great experience with CA NY express! When looking to move to the east coast, we got quotes from two movers and these guys had the (slightly) better price and options. Our sales rep, Ron, was very responsive and helpful throughout the process.The crew that picked up our stuff in SF was awesome. They were in and out in a few hours and were clean, professional, and respectful. Budget to spend a bit more on the day of - we got charged for things the crew had to wrap that we had thought was already priced in. We also did a few swaps for items that were on the original packing list but changed our mind about the day of, and since they charge based on volume, it’s not totally clear if it was 1:1 or not.We got our stuff on time in NY and the crew there was equally great. They were able to schedule our move within the time frames allowed by our building and worked with us when issues arose (e.g our couch didn’t fit through our new apartment elevator). Only thing is that they didn’t call when they were on the way so we were taken off guard when they arrived at our door! Not a big deal.Everything made it intact except our dining table, which was cracked straight through. Tbh, I was expecting to lose a lot more in a cross country move like this.Overall I would definitely recommend these guys for cross country moves!
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March 2022 by Matthew Fosdahl
Moved from San Francisco to New York based off the great reviews. Unfortunately everything the moving company packed on their own was completely destroyed. They shattered an expensive picture frame, dented a garbage can, dented and bent a bar cart, cracked and shattered our tv, and this is only the items they packaged. Everything arrived smashed and disheveled. Our renters insurance wouldn’t cover negligence from the moving company because no accidents occurred. This company offered $100 as compensation for thousands in damages. Please do not go with this company they are a nightmare.
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February 2022 by Karen M.
We had a really, really good experience. The move began in Manhattan and ended in SF. On both ends, the movers/packers were professional, efficient, friendly, quick. The communication along the way, before and after - could not have been any better. Emails and phone calls - extremely responsive.
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December 2021 by Gary Banister
First time moving from San Francisco to Brooklyn and CA - NYC Express made it so smooth for me. From their very fair prices and a sales team that answered any question I had very polite and professional movers on both ends who did a spectacular job. We moved over 170 items and had 1 broken plate!! For items that traveled 3,000 miles across the US - that is IMPRESSIVE! Thank you guys, Eric and Leo :) My sister is also excited to be moving with you next month!
