Chase Bank on 24th and Mission Street in San Francisco is praised for its excellent customer service, especially by staff member Benjamin, who is described as friendly, helpful, and highly skilled in leadership. Customers have had positive experiences walking in just before closing and receiving quick assistance, unlike other branches where help was less forthcoming. The indoor tellers and service are consistently good, with staff members going above and beyond to assist. However, some customers find the outdoor ATMs slow and often out of cash or bills, especially on Saturday nights. Overall, the branch is appreciated for its dedicated staff and good service, making it a preferred choice despite minor issues with outdoor machines.
Opened up a checking account today with Jazmine, she was extremely knowledgeable, nice and helpful!
October 2024
I have the most amazing customer service experience today with Benjamin at the 24th and Mission Street, SF CA Chase Bank. It is a great feeling to know there is a dedicating to excellence work ether. Thank you, Benjamin.
July 2024
Very good experience,walked in right before closing time and was quickly help by a gentleman name Benjamin Rada Diaz,and prior I was at the branch on 16th st and they was too lazy to help me and they still had 30 min left,I highly recommend chase at 25th and mission great customer service,I’ll avoid 16th and Potrero at... read full comment
