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December 2023 by rony sis
Wonderful customer service
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December 2023 by Nathan Jackson
Kelsey in the San Francisco office was tremendously helpful. She was thorough and listened to my concerns. Proud to say I am now insured with the best. Thank you!
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September 2023 by Marianne Leal
Christie and her team take care of the details when you move or transfer. Tenured team members + knowledgeable agent= win for her customers!
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February 2023 by Theresa Mongelluzzo
Both Christie Kennett and Guillermo Gutierrez have been wonderful to work with over the years. They provide topnotch customer service. Christie is very warm, approachable and practical. She is so patient when walking you through the insurance process, and answering the questions you do not often think of! Guillermo has been very communicative and calming upon discussing a recent (small!) auto accident. Christie suggests different options to maximize the insurance experience. I am very grateful to work with Christie, Guillermo and their team!
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December 2022 by Louis Cheregotis
I have been working with Christie and her team for a few years now and they level of service and attention is amazing. Something you don’t see anymore. I have needed their help over a weekend and in the evening and they contacted me within minutes.
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December 2022 by Linda Vrabel
Christie is very helpful in choosing policies that maximize coverage and keep premiums affordable. We are very pleased with her assistance in the review of all our policies and coverages. She is very knowledgeable about the insurance business.
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November 2022 by nicole v.
Christie is your go to State Farm Agent in the area.She's knowledgeable in your auto, home, and life insurance needs.
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November 2022 by Bill R.
Short version: lost faith in State Farm after liking two previous agents. Previous SF agent retired and Christie took over.I bought the second Carvana car I looked at, and Drew changed the insurance policy for the first one to the second one. It turned out that the policy remained attached to the first car, and DMV canceled registration of my car since not insured. Drew didn't seem to think much of the issue, saying it was still "with underwriting." Eventually I got insurance with another company (even though Christie said she could fix it) because I didn't want to wait and see again. Christie said that it would take some time to fix the policy to cancel it so my refund would take extra time, which seems to contradict her claim that she could have fixed it promptly w/ DMV. She never canceled the insurance, and I got the next bill 6 months later. More delay with the "underwriting" dept to finally get the money.I had told Christie I was considering coming back after they had my car's broken records out of their system, but when I realized she hadn't canceled it in 4+ months, there was no way I was coming back to her office. Based on reviews here of other State Farm agents, it looks like the company itself may have changed over the years, so I'm going to stay with the competitor going forward.
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October 2022 by Ellie Mills
Christie is so helpful and such a great agent! If you need insurance, you need to call her and her team!!
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March 2022 by E. Bn
We had a bear tear into our car; broke the window and made a mess. Christie and her team quickly got us taken care of - they arranged for the car to be repaired quickly and efficiently. We were very pleased with the level of service, thanks Christie!
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March 2022 by Danielle R
If you're looking for a great insurance and financial services agent look no further than Christie. She is not only very knowledgeable but she explains in a way to make you truly understand. Thank you!
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March 2022 by Meiying Chan
Christie is a fantastic agent she was very helpful and very knowledgeable. I like that she is willing to share her best practices with other agents. Thanks a lot :)
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March 2022 by Kristen E.
Christie is so wonderful! She is so helpful and her positive fun energy is contagious! I highly recommend Christie!
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March 2022 by Mark C.
Christie is a great resource and very knowledgeable with insurance and it's inner workings. Would highly recommend!!
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March 2022 by inderjit mahindru
Christie - is hands down the best agent out there. She’s so knowledgeable about insurance and financial services - she’s going to help you understand what’s important as per your lifestyle and protect your assets & liabilities the right way. Not many folks out there like her team!!
